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Carbonite, Inc.:What's it like to work here?

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Review averages

  • 2 employees say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (2)
    100%
    Subpar (0)
    0%
    2.67
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Other company profiles

Reviews for Carbonite, Inc.

Reviews - What employees say

2.67 Employees say
0.00 Applicants say

Company culture

I feel that I cannot trust that I will have all the information to best complete my tasks, which management looks at as a failure of the employee and not a failure of providing incomplete information.

Teamwork

I enjoy working with my colleagues.

Level of Autonomy

I literally had a supervisor tell me that independent thought was not allowed when working with customers in an industry where independent and critical thought is necessary to properly assisting customers.

  • 17.Dec 2015
  • Employee

What I like about the company

Carbonite provides a good alternative to normal call center work for those with decent computer skills. The environment and benefits are much better than what most call centers in the Lewiston/Auburn area offer and they tend to hire good people.

What I dislike about the company

Carbonite suffers from the same drawbacks as most call centers. They decide when you can take time off, go to the bathroom, take your breaks, etc. It should go without saying, but you are basically chained to your desk with no chance for physical activity during the work day. Management occasionally forces you to accept new work schedules to suit company needs. Supervisors often understand less about the Carbonite product than those they supervise and are usually promoted via favoritism.


Review averages

  • 2 employees say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (2)
    100%
    Subpar (0)
    0%
    2.67
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Carbonite, Inc.
2.67
2 reviews

Industry average (Other Industries)
2.89
118,677 reviews

kununu average
3.15
2,189,000 reviews