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Review averages

  • 26 employees say

    Excellent (22)
    84.615384615385%
    Good (0)
    0%
    Satisfactory (3)
    11.538461538462%
    Subpar (1)
    3.8461538461538%
    4.29
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Caresource

Reviews - What employees say

4.29 Employees say
0.00 Applicants say

Suggestions for improvement

  • I would make more abilities accessible to the call center to better assist providers with their issues

What I like about the company

Two months after I started at caresource, I was allowed to work from home. Since then, I’ve been promoted to a leadership position, given several projects working with another department to gain knowledge for company advancement. During any training/projects, food is usually provided. I made a third of salary extra in all the overtime that’s been provided r

What I dislike about the company

Better quality management of new hires. More programs/ abilities needed for one-call resolutions from providers

Company Culture
5.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Caresource
  • City
    Dayton
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered
  • 02.Jul 2018
  • Employee

Support from management

Sometimes very good, depending on the manager

Handicapped Accessibility

I had problems seeing. The company could not accommodate my handicap, so I had to resign. Since it was work at home, otherwise very good

Challenging Work

Very challenging in that a lot of frequent change happened

Suggestions for improvement

  • Provide better handicap accessibility.

What I like about the company

Cooperation among employees. Off-site meetings were a chance to get together with other people in my section. When a manager received a lot of complaints about management style, that person was counselled by upper management and subsequently changed their job in the company. Pay and benefits good. I was late for interview and was accepted anyway.

What I dislike about the company

Some managers very good, others really bad.

Company Culture
4.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
3.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Stock or equity options is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Paid time off is offered Life insurance is offered
  • Company
    Caresource
  • City
    Dayton
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Vehicle allowance is offered Employee events is offered Pet friendly/Pets allowed is offered
  • 28.May 2018
  • Employee

Company Culture

The culture changed frequently. I had two team leads in the 2 years I worked there. Team Leads are the go-to people whose job is to get new information to case managers.

Support from management

Team Lead was not always available, and didn't get back to me. When this team lead left, the new team lead was excellent.

Teamwork

Every one helped as much as possible

Freedom to work independently

I had a computer, and a telephone. I worked from home.

Internal Communication

We had team meetings every morning via computer

Gender Equality

All case managers helped each other. There was no difference in gender

Attitude towards older colleagues

Older colleagues is who I went to for advice quite often

Career Development

We were assisted in whatever we needed to do the job via computer and meetings

Overall compensation for your work

I was paid well with holidays and vacation

Office / Work Environment

I worked from home. We had 2 meetings/month at a restaurant where lunch was served. Otherwise we worked from home.

Environmental Friendliness

I worked from home

Work-Life Balance

I had an 8-hour job working from home. I could go to doctor visits and worked around my job.

Company Image

This company now has a Medicare plan. It's much more out front in Dayton

Job Security

The only reason I quit was because I began to have eye problems and needed a Windows upgrade which was not provided due to previous Windows being on a server

Handicapped Accessibility

My building has elevators.

Challenging Work

The job was challenging due to multiple changes and attempts to get ahold of the members

Suggestions for improvement

  • The changes were very frequent. Would have liked to have had more time between changes

What I like about the company

Camaraderie & assistance from management

What I dislike about the company

Too many changes

Company Culture
3.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
4.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Challenging Work
5.00

The following benefits were offered to me

Ability to work remotely is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    CareSourcen
  • City
    Dayton, Ohio
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Employee events is offered

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Review averages

  • 26 employees say

    Excellent (22)
    84.615384615385%
    Good (0)
    0%
    Satisfactory (3)
    11.538461538462%
    Subpar (1)
    3.8461538461538%
    4.29
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Caresource
4.29
26 reviews

Industry average (Civic & Social Organizations/Non-profits)
3.59
15,077 reviews

kununu average
3.39
3,421,000 reviews