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Review averages

  • 6 employees say

    Excellent (0)
    0%
    Good (3)
    50%
    Satisfactory (3)
    50%
    Subpar (0)
    0%
    2.86
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

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Reviews for Caretech Solutions, Inc.

Reviews - What employees say

2.86 Employees say
0.00 Applicants say
  • 24.Nov 2017
  • Employee

Company Culture

You expected to exceed your reputation and expectations.

Support from management

Contract was terminated because I was unable to magically MAKE Verizon turn the Internet back on due to a cable of theirs going wet repeatedly by the river & every time that it rained?

Teamwork

Average, we were spread kind of thin.

Freedom to work independently

Was givin a project after project without time of completion expected due also covering help desk call issues.

  • 27.Jun 2017
  • Employee

CareTech

3.00

Support from management

My current manager is good. My previous ones were pretty bad and were really bad for approving PTO.

Teamwork

You're almost on your own. Just check for internal articles on this or the PM will send the ticket back to you and you'll get introuble later for it.

Internal Communication

If you call messages communication lol. Your manager is supposed to have at least one meeting per month about your scorecard. Some don't, some do.

  • 05.Apr 2017
  • Employee

Company Culture

I would have said 5 Stars but a lot changed after HTC Global Services acquired CareTech.

Suggestions for improvement

  • HTC Global is in the business of making money as is all other companies but management has to balance making/saving money, versus providing great customer service while treating their employees with dignity and respect. If they could that, I think the company will be better off in the future.

What I like about the company

CareTech Solutions reminded me of ISPs I worked for before the Telco Giants bought them out. Very laid back but still got the work done. Management was very open and approachable. Things changed after HTC Global Services. Not the same. Executive management was not as open and very secretive and good employees were undervalued and thus forcing them to find work outside the company


Review averages

  • 6 employees say

    Excellent (0)
    0%
    Good (3)
    50%
    Satisfactory (3)
    50%
    Subpar (0)
    0%
    2.86
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Caretech Solutions, Inc.
2.86
6 reviews

Industry average (Information Technology/Software/Software Engineering)
3.60
127,260 reviews

kununu average
3.17
2,261,000 reviews