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Carfax, Inc.:What's it like to work here?

United States Industry Service and Support
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Review averages

  • 5 employees say

    Excellent (2)
    40%
    Good (1)
    20%
    Satisfactory (1)
    20%
    Subpar (1)
    20%
    3.31
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Carfax, Inc.

Reviews - What employees say

3.31 Employees say
0.00 Applicants say

Suggestions for improvement

  • Train your employees better, and have better established lines of communication. The line from RAM to Director should be seamless, but is at times unavailable.

What I like about the company

They have recently instituted a parental leave, and I will be able to take time when my family welcomes our newest child! They truly do care about a work/life balance.

What I dislike about the company

Management lets employees learn at their own pace, sometimes that shouldn’t be the case. There needs to be a more rigorous training in the specific markets so the new employees can have a firmer grasp on the actual responsibilities of their jobs.

Company Culture
4.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
1.00
Overall compensation for your work
4.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
4.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Stock or equity options is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Carfax
  • City
    Fort Wayne
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Vehicle allowance is offered Employee events is offered Pet friendly/Pets allowed is offered Free Snacks/Drinks is offered
  • 06.Jun 2017
  • Employee

Company Culture

Ever since the company was bought out and made public, there is no employee loyalty. What once used to be like a family is now laughable and nepotism is rampant. How this is still allowed is beyond me. Moral is in the gutter and everyone puts on a facade in order to not get on the pink slip radar.

Support from management

Management and the Senior Team are so out of the loop and favoritism runs rampant. Employees are bullied into answering all the "annonymous" surveys, but miraculously, H/R knows who has completed the surveys and who hasn't. No one answers truthfully for fear of being fired. In speaking with others after the surveys are done, there doesn't seem to be a way that the results are legitimate.

Teamwork

"Teamwork" is listed as a strength, but it is usually one person controlling the departments or projects.

Internal Communication

Communication is a joke. The departments are contstantly pitted against each other and no one really knows who to go to or is afraid to approach them.

Gender Equality

This is definitely (and I can not stress this enough) a "good old boys" company.

Career Development

There is no career "development". You either sink or swim and training is virtually non-existent.

Overall compensation for your work

Those that do 90% of the work, get paid the same or less than those that do 10%. Others take credit for someone else's work and there is nothing you can do about it.

Office / Work Environment

The office itself is nice, however, the work environment is quite the opposite. There are always rude, pushy execs and managers yelling at others in the middle of the office.

Work-Life Balance

Work-life balance is only for a select few. If you actually know what you are doing, you are worked to death while others get away with doing nothing at all.

Job Security

Job security. Ha! There is none.

Challenging Work

Those that "work" are pushed until they break.

Suggestions for improvement

  • It's time for a new Senior Team. The current Senior Team is oblivious to what is really going on or they just don't care. There has been so much talent lost because of how they are treated. Those that do stay because they are passionate about the company eventually get let go because they don't "conform" to management. A complete overhaul needs to be done from the top down and this includes the family that runs the business by strategically placing all the family members at high positions so they can have a say in all aspects. Wake up before you lose it all!!!

What I like about the company

There really isn't much that comes to mind since the company went public.

What I dislike about the company

There are problems with communication, nepotism and office politics (that senior management completely denies any time it is brought to their attention). I have never seen lower morale in a company in my life. No one wakes up wanting to come to work except for the new employees that are still optimistic and naive.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
2.00
Attitude towards older colleagues
2.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
2.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
5.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Easy access to public transportation is offered 401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Carfax, Inc.
  • City
    Centreville
  • Are you a Current or Former Employee?
    n/a
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered Employee events is offered
  • 10.May 2016
  • Employee

Sales

2.61
Company Culture
3.00
Support from management
2.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
2.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
4.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid time off is offered
  • Company
    Carfax, Inc.
  • City
    Centreville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered Employee discounts is offered Employee events is offered Pet friendly/Pets allowed is offered Free Snacks/Drinks is offered

Other company profiles

Review averages

  • 5 employees say

    Excellent (2)
    40%
    Good (1)
    20%
    Satisfactory (1)
    20%
    Subpar (1)
    20%
    3.31
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Carfax, Inc.
3.31
5 reviews

Industry average (Service and Support)
3.23
77,983 reviews

kununu average
3.30
2,660,000 reviews