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Carfax, Inc.:What's it like to work here?

United States Industry Service and Support
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Review averages

  • 5 employees say

    Excellent (2)
    40%
    Good (1)
    20%
    Satisfactory (1)
    20%
    Subpar (1)
    20%
    3.31
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Carfax, Inc.

Reviews - What employees say

3.31 Employees say
0.00 Applicants say

Suggestions for improvement

  • Train your employees better, and have better established lines of communication. The line from RAM to Director should be seamless, but is at times unavailable.

What I like about the company

They have recently instituted a parental leave, and I will be able to take time when my family welcomes our newest child! They truly do care about a work/life balance.

What I dislike about the company

Management lets employees learn at their own pace, sometimes that shouldn’t be the case. There needs to be a more rigorous training in the specific markets so the new employees can have a firmer grasp on the actual responsibilities of their jobs.

  • 06.Jun 2017
  • Employee

Company Culture

Ever since the company was bought out and made public, there is no employee loyalty. What once used to be like a family is now laughable and nepotism is rampant. How this is still allowed is beyond me. Moral is in the gutter and everyone puts on a facade in order to not get on the pink slip radar.

Support from management

Management and the Senior Team are so out of the loop and favoritism runs rampant. Employees are bullied into answering all the "annonymous" surveys, but miraculously, H/R knows who has completed the surveys and who hasn't. No one answers truthfully for fear of being fired. In speaking with others after the surveys are done, there doesn't seem to be a way that the results are legitimate.

  • 10.May 2016
  • Employee

Sales

2.61
Company Culture
3.00
Support from management
2.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
2.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
4.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
1.00

Other company profiles

Review averages

  • 5 employees say

    Excellent (2)
    40%
    Good (1)
    20%
    Satisfactory (1)
    20%
    Subpar (1)
    20%
    3.31
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Carfax, Inc.
3.31
5 reviews

Industry average (Service and Support)
3.22
75,933 reviews

kununu average
3.29
2,604,000 reviews