- Carolina Heritage Cabinetry26.Jan 2016
Support from management
Managers were poorly selected because they had a conflict of interest. They determined who got each project, but they also made commissions on jobs, so of course they selected most and the best for themselves. Upper management was worse because they didn't bother to get to know us or the problems we faced. They made decisions based on one or two opinions. I feel that management had no integrity. They also did a poor job resolving conflicts (if they were even around), because they let their biases get in the way, before reviewing all the details.
There was almost zero teamwork between the production side and the sales side.