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Cash America Pawn:What's it like to work here?

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Cash America Pawn experience report

  • 04.Apr 2017
  • Employee

Assistant Manager

3.56

Company Culture

The culture overall is communication needs to be more clear!

Support from management

My shop manager is a big help to me can't speak for other shops.

Teamwork

Our store everyone pitches in to get goals accomplished and deadlines met.

Freedom to work independently

My shop manager trusts me so I make a lot of decisions running the business!

Internal Communication

Communication needs improvement all across the market. Clarity and expectations that are set.

Gender Equality

Not as many women in management but that is slowly changing. I am a woman whom has been in Management for almost seven years now!

Attitude towards older colleagues

All people are welcomed

Career Development

We encourage employeees to be promoted and get the proper training to become successful!!

Overall compensation for your work

This could become tricky some people are underpaid! However pawnbrokers get a base pay plus unlimited commission. So this just varies from person to person!

Office / Work Environment

It's a pawnshop so you are either on the sales floor or behind the counter. Office is designed for business matters like reports meetings checking emails and etc.

Environmental Friendliness

We do not currently have a recycling program

Work-Life Balance

Management works more hours than pawnbrokers so the balance depends on individual. We are open 6 days a week. Some shops are very short staffed so some people work those six days a week which unfortunate.

Company Image

I have been around for 6.5 years and have relocated a total of three times. I have been promoted every year. The thing I like most is that everyday I learn something new!

Job Security

As long as you do your job come to work on time and don't break rules you will bad fine! Lead by example.

Workplace Safety

We have monthly LMS courses that goes over safety tips with the company!

Challenging Work

The job can become a little overwhelming you deal with different people with different needs and transactions. We have a wide variety clientele base. You must be patient and maintain good customer service skills. Remain professional at all times!

Inclusive / Diverse

Diversity is definitely accepted company wide!

Suggestions for improvement

  • Open communication, make expectations clear, and hire people for the long term!

What I like about the company

I like the core values, atmosphere and training. It's a fun place to work.

What I dislike about the company

The high turn over rate.

Company Culture
3.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
5.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
1.00
Work-Life Balance
2.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
3.00
Workplace Safety
5.00
Challenging Work
2.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Easy access to public transportation is offered Stock or equity options is offered 401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Relocation allowance is offered Life insurance is offered
  • Company
    Cash America, Inc. of Indiana
  • City
    Indianapolis
  • Are you a Current or Former Employee?
    Current employee
  • Position
    C-Suite / Leadership
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Vehicle allowance is offered Employee events is offered