The company's culture when it comes to the patients is perfect and respectful, however when it comes to its employees there is definitely severe breakdown.
Support from management
The leadership provided by the multiple managers on grounds is misguided and constantly contradict one an other. They are not afraid to play favorites among employees and ensure that that those they personally prefer get into higher up positions at the expenses of others.
Recently there has been an unfortunate deterioration of teamwork among employees, supervisors, and management. The company could definitely benefit from helping employees review what makes good team work flourish.
Unfortunately as an employee you are often left in the dark about the progress the company is making. We are required to keep up with our First Aid/CPR certifications but are notified of their renewals either that day of expiration or after, and even when you communicate you need it renewed it often takes them a week to renew it.
Training and different job opportunities within the company are adequate, however they can at any time take away your promoted position and pay as well
Overall compensation for your work
Increase in pay should definitely be looked at, employess that work directly with the patients are not fairly compensated for the amount of work and care they provide.
Office / Work Environment
The work environment is suitable for what the job entails. How ever at the residential site there are certain rooms where the lighting is poor and dim which definitely sets a depressive mood.
The company does fantastic and participates in a solar power program as well as a recycling program.
There is definitely peer pressure to take on extra shifts and to stay past your scheduled time off
I am proud of what I do for my patients, but the quality of the internal customer care of the company has begun to breakdown.
The job can be considered stable, but the turn around rate is higher than ever. This could change if upper management would listen to their employees.
Unfortunately the work grounds would not be suitable for handicapped employees, employee restrooms and break rooms are located upstairs and we do not have any way for a handicapped employee to access them.
The work site always makes sure it is up to par with OSHA, CARF, and state requirements.
Work i challenging and rewarding, working with the patient is reward in itself, especially witnessing their progress.
Inclusive / Diverse
Ideas are listened to but ultimately management and coordinators will have the final say, unfortunately they are not very open minded; definitely seeing them listen more to their employees will benefit the company.
Suggestions for improvement
- Listen to your employees, have their backs, just because you are closer to one employee versus another should not influence your decision to promote one versus the other.
What I like about the company
They do attempt to show gratitude towards their employees during their biannual employee appreciation day which typically includes a free lunch.
What I dislike about the company
The wages are horrible and you can hardly make it by which is unfortunate especially for the amount of work that is done. Living from paycheck to paycheck should not occur for people who put their heart and soul into what they do.