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CenturyLink:What's it like to work here?

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CenturyLink experience report

  • 15.Apr 2019
  • Employee

If I didn't enjoy what I do I wouldn't be there for 15+ years

4.61

Company Culture

The people I work with are great

Support from management

I do we get regular Feedback monthly to keep us appraised of how we're doing

Teamwork

Honesty is one of our primary principles were at work and they encourage it daily

Freedom to work independently

We are pretty independent and they don't have to watch us over our shoulders as we do our jobs

Internal Communication

Sometimes there are so many changes it's hard to communicate everything

Gender Equality

Definitely equal opportunity

Attitude towards older colleagues

Being 45 myself I have to say they treat me very well

Career Development

There are definitely opportunities but some of the career changes would involve packing up and leaving which does make it a hard to consider sometimes

Overall compensation for your work

More than fair there are times I think I'm overpaid

Office / Work Environment

Considering they don't own the whole building the environment is pretty good

Environmental Friendliness

They do encourage recycling and minimizing waste

Work-Life Balance

They have really good benefits and encourage we take vacation and personal time

Company Image

My job is very fulfilling and it's critical for the company in order to retain customers

Job Security

Extremely stable I do tech-support and technology is going to be here for a long time

Handicapped Accessibility

Very accessible

Workplace Safety

Working in a call center there aren't many hazardous conditions

Challenging Work

I've been doing the job for 15 years so it's pretty standard not too difficult but it can be challenging at times

Inclusive / Diverse

They do and then they also include us on special projects in order to improve our processes

Suggestions for improvement

  • For the most part what I would like to see our company do is compensate us for using public transportation or making some kind of arrangement with public transportation so we don't have to pay daily or monthly for a pass. Or it would be also it would be nice if they provide parking for us, but being downtown they can be difficult

What I like about the company

It's a very good feeling when I help a customer who is upset resolve their issues and have them turn around be grateful and glad to be one of our customers

What I dislike about the company

How often some policies change. Once you get used to doing things one way there are occasions that it changes and you have to change gears to keep up.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
5.00
Office / Work Environment
4.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Stock or equity options is offered 401(k) is offered Ability to work remotely is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Centurylink Boise
  • City
    Boise
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered