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2.22
  • Sep 14, 2016
  • New

Horrible Place to Work

company CenturyLink
City Jefferson City
Are you a Current or Former Employee? Former job since 2013
Position Employee
Department Marketing/product management

Suggestions for improvement

  • Have 2 departments, a c.s., and a sales. That way c.s. doesn't have to try and "upsell" an irate customer after they "solve" the customers billing issues. (From previous deceptive sales tactics!!!)

I like about the employer

Decent hourly pay.

I dislike about the employer

This is a customer service and SALES position with a required quota. Unfortunately, in order to meet quota, one had to be deceitful. All those who made quota, hence bonuses, awards, etc., were not honest with the customer.

The supervisors were aware of the deceptive sales practices, but did nothing (actually encouraged) to reign them in.

It was all about the numbers! My suggestion, NEVER deal with Centurylink as a consumer, and NEVER...EVER...work there!!!!

3.18
  • Jun 17, 2016

Not what I thought

company CenturyLink
City Jefferson City
Are you a Current or Former Employee? Current employee
Position Employee
Department Others

Support from Management

Supervisor will give you feedback on how to improve

Compare total score on kununu

This company in comparison to all other companies on kununu  based on 1,343,000 reviews

CenturyLink
2.70
kununu average
3.18

This company in comparison to all other companies in its industry Telecommunications  based on 19,745 reviews

CenturyLink
2.70
Average of Telecommunications
3.16