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Chewy.com:What's it like to work here?

United States Industry Consumer Goods/Grocery/Retail
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Chewy.com experience report

  • 10.Mar 2019
  • Employee

Great place to learn the business

2.67

Company Culture

Way to much upper management focused in the wrong things.

Support from management

Your direct management team is amazing...upper management, not so much. Upper management tends to speak at high levels and not address the team members concerns.

Teamwork

The team members are hard working and dedicated and if you treat them with respect, will do anything to help.

Freedom to work independently

It depends on your function and your ability to work well not being monitored.

Internal Communication

Most things within the company are not communicated to the team members.

Career Development

You have to develop yourself if you want to get anywhere. I was fortunate to have 2 awesome bosses that were willing to teach me a lot, plus I trained virtually every senior operations manager, operations manager and supervisor that came in the building.

Overall compensation for your work

There are no bonuses, since this is a privately held company, and the pay is barely enough to get buy.

Office / Work Environment

They say it's temperature controlled, but that's a hit and miss thing. The bathrooms are dirty, break room has roaches, and they are always running out of soap, disinfectant, things in the bathroom, including the toilet, don't work.

Work-Life Balance

It's more of a work- work balance. You work to try and have a life.

Company Image

On TV it's one thing, but in the industry, it's the training ground.

Job Security

As long as you do your job and do it well, you don't have to worry about losing your job, also, be on time.

Challenging Work

If you move up, the work is very challenging, but you can hit a ceiling with the way they hire.

Suggestions for improvement

  • Don't wait until employees are leaving to appreciate them. Hire from within and stop the constant diagonal hiring which stops upward movement for team members hungry for more challenges.

What I like about the company

My management team and the team members I managed.

What I dislike about the company

Virtually everything else. Poor hiring practices. No incentives for employees. A point system that doesn't work properly. Focusing on everything but employee satisfaction. Talking over the employees heads.

Company Culture
3.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
1.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
2.00
Environmental Friendliness
1.00
Work-Life Balance
2.00
Company Image
2.00
Job Security
3.00
Handicapped Accessibility
2.00
Workplace Safety
2.00
Challenging Work
4.00
Inclusive / Diverse
2.00

The following benefits were offered to me

401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Chewy
  • City
    Dallas
  • Are you a Current or Former Employee?
    Former employee
  • Position
    C-Suite / Leadership
  • Department
    Production

The following perks were offered to me

Employee discounts is offered