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Chewy.com:What's it like to work here?

United States Industry Consumer Goods/Grocery/Retail
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Chewy.com experience report

  • 23.Mar 2019
  • Employee

Good for a quick job while looking for another

1.83

Company Culture

If you're a customer, they bend over backwards for you. If you're an employee, you're just a number. They preach about how much they care about employees, but their actions say otherwise.

Support from management

Management provides zero support and quick to write up even when production is off by only a handful of picks. Departments constantly understaffed and overworked.

Teamwork

Most people are there as a temp job so don't care. A few come in with high hopes, but within 2 months, they lost all cares as well.

Freedom to work independently

Constantly have someone watching over your back.

Internal Communication

Management has the same complaint. The left hand at chewy never knows what the right hand is doing. No communication in the company.

Gender Equality

Once again. Anyone can get a job here.

Attitude towards older colleagues

Lot of resentment among employees

Career Development

No training program for advancement, and advancement is primarily based on buddy level with supervisors.

Overall compensation for your work

Very poor pay for the work requested. Compensation for executive level is good.

Office / Work Environment

AC is lacking, hot conditions

Environmental Friendliness

They have a recycling program for cardboard, but a ton of wasted paper.

Work-Life Balance

Mandatory overtime all the time with sometimes only 3 hours notice.

Company Image

Great outside image, terrible employee image.

Job Security

Get your numbers and you keep your job. Miss a few times and you're gone.

Handicapped Accessibility

Accommodations for a lot of disabilities.

Workplace Safety

Minimum training. Always accidents happening.

Challenging Work

Work is a lot of easy tasks, but speed required is a challenge.

Inclusive / Diverse

Anyone can get a job here.

Suggestions for improvement

  • Pay an appropriate wage. Allow an HR representative to conduct interviews for advancement to eliminate the buddy promotions. Employees are required to give a minimum of 24 hour notice of time off, same should apply to mandatory overtime.

What I like about the company

Discount on pet supply orders.

What I dislike about the company

The way employees are treated and the low low pay.

Company Culture
1.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
3.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered 401(k) is offered Flexible spending account is offered Paid time off is offered Life insurance is offered
  • Company
    Chewy
  • City
    Ocala
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Distribution/sales

The following perks were offered to me

Employee discounts is offered