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Chewy.com:What's it like to work here?

United States Industry Consumer Goods/Grocery/Retail
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Reviews for Chewy.com

Review factors

Feel-Good Factor

Company Culture
3.37
Support from management
2.95
Teamwork
3.43
Freedom to work independently
3.36
Internal Communication
3.02
Office / Work Environment
3.41
Environmental Friendliness
2.92
Work-Life Balance
2.98
Challenging Work
3.04
Inclusive / Diverse
3.70

Career factor

Gender Equality
3.96
Attitude towards older colleagues
3.63
Career Development
3.18
Overall compensation for your work
3.02
Company Image
3.18
Job Security
2.98
Handicapped Accessibility
3.02
Workplace Safety
3.27
Benefits

The following benefits are offered

Flex. working hours in 10 of 57 reviews Parking in 29 of 57 reviews Easy access to public transportation in 11 of 57 reviews Stock or equity options in 1 of 57 reviews 401(k) in 38 of 57 reviews No onsite daycare facility Reimbursed daycare in 1 of 57 reviews Ability to work remotely in 7 of 57 reviews Desirable office location in 3 of 57 reviews Tuition assistance in 3 of 57 reviews Paid Parental Leave in 7 of 57 reviews 401(k) Match in 13 of 57 reviews Flexible spending account in 5 of 57 reviews Paid time off in 37 of 57 reviews Healthcare (including vision and dental) in 31 of 57 reviews No relocation allowance Life insurance in 26 of 57 reviews

The following perks are offered

On site cafeteria in 17 of 57 reviews Free (company provided) Meals in 9 of 57 reviews Health and wellness programs in 17 of 57 reviews Employee discounts in 39 of 57 reviews No vehicle allowance Employee events in 18 of 57 reviews Pet friendly/Pets allowed in 19 of 57 reviews Fitness center on site in 1 of 57 reviews Free Snacks/Drinks in 11 of 57 reviews
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Reviews

  • 20.Apr 2019
  • Employee

Company Culture

Some what positive

Challenging Work

Some what challeging

Suggestions for improvement

  • Work harder to lisen to there employees

What I like about the company

They trained me well there verry friendly you can take what you learned some were eles

What I dislike about the company

They keep going up on quotas every day

Company Culture
3.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
5.00
Environmental Friendliness
1.00
Work-Life Balance
4.00
Company Image
3.00
Job Security
5.00
Handicapped Accessibility
3.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Easy access to public transportation is offered 401(k) is offered Ability to work remotely is offered Healthcare (including vision and dental) is offered
  • Company
    Chewy warehouse
  • City
    Hanover
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered
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Handicapped Accessibility

We don’t have stairs or anything, which is helpful, but we also don’t have automatic doors.

Company Culture
5.00
Support from management
5.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
3.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Life insurance is offered
  • Company
    Chewy
  • City
    Louisville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Free Snacks/Drinks is offered

Suggestions for improvement

  • Wider aisles for new equipment to travel through more freely.

What I like about the company

Average logistics site with forklifts and dog/cat food.

What I dislike about the company

Lack of tools and leadership. Mix of different pieces of forklift equipment is a scale concern

Company Culture
3.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
3.00
Career Development
4.00
Overall compensation for your work
1.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
2.00
Workplace Safety
3.00
Challenging Work
5.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered 401(k) is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Chewy Com
  • City
    Clayton
  • Are you a Current or Former Employee?
    Current employee
  • Position
    C-Suite / Leadership

The following perks were offered to me

Employee discounts is offered
  • 28.Mar 2019
  • Employee

Suggestions for improvement

  • Banish favoritism, follow rules and regulations every time.

What I like about the company

I enjoy working there and have been there for over two years.

What I dislike about the company

Favoritism that is blatant and unacceptable.

Company Culture
4.00
Support from management
2.00
Teamwork
2.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
3.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
2.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Easy access to public transportation is offered 401(k) is offered Desirable office location is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Chewy, LLC.
  • City
    Hollywood Beach
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Pet friendly/Pets allowed is offered
  • 23.Mar 2019
  • Employee

Company Culture

If you're a customer, they bend over backwards for you. If you're an employee, you're just a number. They preach about how much they care about employees, but their actions say otherwise.

Support from management

Management provides zero support and quick to write up even when production is off by only a handful of picks. Departments constantly understaffed and overworked.

Teamwork

Most people are there as a temp job so don't care. A few come in with high hopes, but within 2 months, they lost all cares as well.

Freedom to work independently

Constantly have someone watching over your back.

Internal Communication

Management has the same complaint. The left hand at chewy never knows what the right hand is doing. No communication in the company.

Gender Equality

Once again. Anyone can get a job here.

Attitude towards older colleagues

Lot of resentment among employees

Career Development

No training program for advancement, and advancement is primarily based on buddy level with supervisors.

Overall compensation for your work

Very poor pay for the work requested. Compensation for executive level is good.

Office / Work Environment

AC is lacking, hot conditions

Environmental Friendliness

They have a recycling program for cardboard, but a ton of wasted paper.

Work-Life Balance

Mandatory overtime all the time with sometimes only 3 hours notice.

Company Image

Great outside image, terrible employee image.

Job Security

Get your numbers and you keep your job. Miss a few times and you're gone.

Handicapped Accessibility

Accommodations for a lot of disabilities.

Workplace Safety

Minimum training. Always accidents happening.

Challenging Work

Work is a lot of easy tasks, but speed required is a challenge.

Inclusive / Diverse

Anyone can get a job here.

Suggestions for improvement

  • Pay an appropriate wage. Allow an HR representative to conduct interviews for advancement to eliminate the buddy promotions. Employees are required to give a minimum of 24 hour notice of time off, same should apply to mandatory overtime.

What I like about the company

Discount on pet supply orders.

What I dislike about the company

The way employees are treated and the low low pay.

Company Culture
1.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
3.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered 401(k) is offered Flexible spending account is offered Paid time off is offered Life insurance is offered
  • Company
    Chewy
  • City
    Ocala
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Distribution/sales

The following perks were offered to me

Employee discounts is offered
  • 22.Mar 2019
  • Employee

Suggestions for improvement

  • Idk. I don't plan on staying that long...

What I like about the company

Having a paycheck.

Company Culture
3.00
Support from management
2.00
Teamwork
2.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
2.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
2.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
3.00
Handicapped Accessibility
1.00
Workplace Safety
2.00
Challenging Work
4.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid time off is offered
  • Company
    Chewy.com
  • City
    Dallas
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Logistics/materials management
  • 10.Mar 2019
  • Employee

Company Culture

Way to much upper management focused in the wrong things.

Support from management

Your direct management team is amazing...upper management, not so much. Upper management tends to speak at high levels and not address the team members concerns.

Teamwork

The team members are hard working and dedicated and if you treat them with respect, will do anything to help.

Freedom to work independently

It depends on your function and your ability to work well not being monitored.

Internal Communication

Most things within the company are not communicated to the team members.

Career Development

You have to develop yourself if you want to get anywhere. I was fortunate to have 2 awesome bosses that were willing to teach me a lot, plus I trained virtually every senior operations manager, operations manager and supervisor that came in the building.

Overall compensation for your work

There are no bonuses, since this is a privately held company, and the pay is barely enough to get buy.

Office / Work Environment

They say it's temperature controlled, but that's a hit and miss thing. The bathrooms are dirty, break room has roaches, and they are always running out of soap, disinfectant, things in the bathroom, including the toilet, don't work.

Work-Life Balance

It's more of a work- work balance. You work to try and have a life.

Company Image

On TV it's one thing, but in the industry, it's the training ground.

Job Security

As long as you do your job and do it well, you don't have to worry about losing your job, also, be on time.

Challenging Work

If you move up, the work is very challenging, but you can hit a ceiling with the way they hire.

Suggestions for improvement

  • Don't wait until employees are leaving to appreciate them. Hire from within and stop the constant diagonal hiring which stops upward movement for team members hungry for more challenges.

What I like about the company

My management team and the team members I managed.

What I dislike about the company

Virtually everything else. Poor hiring practices. No incentives for employees. A point system that doesn't work properly. Focusing on everything but employee satisfaction. Talking over the employees heads.

Company Culture
3.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
1.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
2.00
Environmental Friendliness
1.00
Work-Life Balance
2.00
Company Image
2.00
Job Security
3.00
Handicapped Accessibility
2.00
Workplace Safety
2.00
Challenging Work
4.00
Inclusive / Diverse
2.00

The following benefits were offered to me

401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Chewy
  • City
    Dallas
  • Are you a Current or Former Employee?
    Former employee
  • Position
    C-Suite / Leadership
  • Department
    Production

The following perks were offered to me

Employee discounts is offered

Suggestions for improvement

  • Add mats on the floors, add benches outside of the workplace, play music to help motivate workers.

What I like about the company

Easy money, simple tasks, flexible hours, and chill environment.

What I dislike about the company

No places to sit outside for lunch, hard concrete floors, no music.

Company Culture
3.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
2.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
2.00
Work-Life Balance
3.00
Company Image
1.00
Job Security
4.00
Handicapped Accessibility
1.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered Paid Parental Leave is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Chewy
  • City
    Clayton
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered Pet friendly/Pets allowed is offered

Company Culture

An every man for himself kind of work environment

Support from management

Most manager's seem bothered if you have to ask them a question

Teamwork

You get yelled at for talking

Freedom to work independently

They don't seem to have much trust in employees

Internal Communication

Not well at all

Gender Equality

Most managers are females

Attitude towards older colleagues

They hire anyone who applies

Career Development

Only if they favorite you

Overall compensation for your work

Pay is horrendoes

Office / Work Environment

It's ok

Environmental Friendliness

Doesn't really apply

Work-Life Balance

The random mandatory overtime can uproot people's lives

Company Image

Currently seeking other employment

Job Security

Feel like I could be let go at anytime over something insignificant

Handicapped Accessibility

I haven't seen any handicapped people there

Workplace Safety

The training is very poorly done

Challenging Work

It's not rocket science

Inclusive / Diverse

Very diverse workplace, I'll give them that

Suggestions for improvement

  • Major Management Overhaul. Focus more on taking care of employees that hit the quotas so they can succeed rather than just hiring everybody and throwing an extra 100 half decent workers at workload to get it done in the same time you could with half the better employees.

What I like about the company

The job is easy enough and I can't say I mind doing it. Also as long as you have the UTO or Points to spare you can leave at anytime during the work day without being harassed for it or them trying to stop you.

What I dislike about the company

The Management is very poor. They can be nice people but you can tell they didn't get their positions based off knowledge or expertise. They hire too many people and send people home daily so it's hard to get a full 40 hours in. They offer Volunteer overtime when it's not necessary and Manadate Overtime when it's even less necessary. Also you can't use Paid time off for a call off without jumping through hoops. You can't even use you unpaid time off for call offs without jumping through the same hoops. So if you're desperately sick or there's inclement weather, be prepared to come in or you'll lose your perfect record and get pointed.

Company Culture
2.00
Support from management
2.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
3.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
2.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Chewy.com
  • City
    Wilkes-Barre
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered Pet friendly/Pets allowed is offered

Suggestions for improvement

  • To improve the culture, they could implement more policies for hiring.

What I like about the company

There is a positive work environment and the work is always changing which can be a fun challenge.

What I dislike about the company

The hiring process could be more regulated - they hire almost anyone who applies, even when they aren't qualified.

Company Culture
3.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
4.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Chewy INC
  • City
    Mechanicsburg
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Employee discounts is offered Employee events is offered Pet friendly/Pets allowed is offered Free Snacks/Drinks is offered