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Chili's:What's it like to work here?

United States Industry Restaurants/Hotels/Hospitality
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Chili's experience report

  • 21.Jan 2019
  • Employee

It was fine for an entry level job. But, it was disorganized. Maybe a Chili's at a different location would be better.

2.83

Company Culture

I made a couple friends there. But, a lot of the workers seemed uneducated and were just mean.

Support from management

I made a couple friends there. But, a lot of the workers seemed uneducated and were just mean.

Teamwork

They seemed to think bickering was funny. The managers wouldn't enforce any rules, it was just chaos.

Freedom to work independently

They wanted us to work independently.

Internal Communication

The manangement wasn't good. They were never organized, all running around and had no communication with other managers in the same building. They didn't communicate the new changes to menus well. It just wasn't good, and it has really bad reviews on Yelp to prove it.

Gender Equality

The women were strong, and always made sure the other women were treated right. They wouldn't allow anyone to really harass them. The men were very kind to me. The women got the same number of hours as the men did, it seemed mostly equal.

Attitude towards older colleagues

They hired a few people over 45, it was refreshing. It was nice to work with them, they're harder workers. They're less rude than younger people, and the customers liked them better. I would like to see companies hire more people over 45.

Career Development

A restaurant is a good first job. But other than that, there's nowhere to go from there.

Overall compensation for your work

It was fair for an entry level job. It's not meant to be more than that, it was only temporary.

Office / Work Environment

It was comfortable and chic in the restaurant.

Environmental Friendliness

There weren't really any recycling bins.

Work-Life Balance

They allowed me to work part-time, and would somewhat work around my school schedule, which was the one good thing about working there.

Company Image

I didn't really like Chili's to begin with. It's just too disorganized.

Job Security

There are so many developments with AI. All restaurant workers will be replaced soon, which is good.

Handicapped Accessibility

There were tables for handicapped people.

Workplace Safety

Training only lasted three days. People would do a better job if they knew what they were doing. I didn't have any instruction on safety.

Challenging Work

Food service is hard. Every job has its challenges. But everyone seems to complain about food service.

Inclusive / Diverse

They were kind enough, and would listen to me.

Suggestions for improvement

  • The managers could just improve communication with each other.

What I like about the company

I made a couple friends. They were ambitious like me, they wanted this to be a temporary job. One of the managers who was a woman was nice to me. She helped me out if I had a question. The job wasn't all that hard, but it was stressful. The money was alright, and it served its purpose.

What I dislike about the company

The managers were very disorganized. If they had headsets, or found ways to communicate with each other, it would be run better. A lot of the times the cooks undercooked the food, we constantly got complaints from the customers about that. They should vet their people better, they should hire people who aren't so disagreeable. Some of my coworkers were rude to the customers, and everyone they worked with. Customers complained about them all the time.

Company Culture
3.00
Support from management
2.00
Teamwork
1.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
2.00
Work-Life Balance
4.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered
  • Company
    Chili's Cypress, CA
  • City
    Cypress
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Free Snacks/Drinks is offered