The employees who work hard are not recognized as much as they should and the employees who lack in acceptable work are not reprimanded.
Support from management
Managers are willing to work with your schedule and help you with whatever you need. District managers do not understand the needs of the store managers and don't promote advancing to higher positions.
Most employees who have this as a first job will not be supportive depending on the part of the store they work at. Also, because of restrictions, little teamwork is allowed because of segregated positions or lack of availability (not enough employees scheduled).
Freedom to work independently
Work load is put mostly on "game room attendants" who are tasked with: cleaning the majority of the store, fixing games, addressing customer complaints, covering other positions, and delivering food all at one time.
The poor reviews and positive reviews of an individual store are recognized and displayed on management boards. Communication is limited to cork boards in the back where employees are too busy to even notice.
Young women are given equal positive opportunities but young men are given a harder time with poor work ethics (e.g. standing around, distracting co-workers while on break)
Attitude towards older colleagues
Older employees are usually excluded from most happenings unless they are management.
Further training is supported by managers and GM's but not by district managers.
Overall compensation for your work
Wages are sub-par for most shifts (for a hard worker who does all tasks asked). Game room attendants have the most work but get paid the same as those with less work. Showroom workers have the chance for tips while game room attendants do not.
Office / Work Environment
Working conditions are sub-par if no enough workers are scheduled for a particular area.
Stores adapt to the area and culture around them.
Though managers will work with a college schedule, the days you do work will be filled to the brim with required work hours. It's hard asking off without losing trust in personal reliability. The first quarter of the year, weekends are required work and missing a weekend day can yield negative effects. This job may be good for college students with no social life and no homework or projects to complete. In personal experiences, weekends comprise of sleeping, waking up, then heading to work. Getting home late from work is common if scheduled to close. If you want to find a job where you get paid fairly for giving up time that could be used to study, this is not your job.
Employees don't usually put out an opinion of the company, only ever an opinion of management (but not a justified or fair opinion).
This job is only stable if you put in hard work for low-fat, if not, your job is constantly at risk. Though the first quarter brings in a lot of profits, District managers do no approve of hiring more employees so there is a higher chance of terminating that hiring.
Most accessibility concerns are addressed and cared for.
All safety standards are adhered to.
Tasks are challenging for the reason of heavy load (many things to do at once) but there is no sense of accomplishment. Every shift just seems to be a repetition of the last, cleaning and fixing within the store just to do it all over again (this is expected of house chores, not a low paying job).
Inclusive / Diverse
Opinions by non-management are not supported or executed even if beneficial.
Suggestions for improvement
- Take care of college students and hard working employees because they yield the most potential for promoting to a higher position.