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Chumash Casino In Santa Ynez:What's it like to work here?

United States Industry Restaurants/Hotels/Hospitality
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Reviews for Chumash Casino In Santa Ynez

Review factors

Feel-Good Factor

Company Culture
4.50
Support from management
3.50
Teamwork
4.50
Freedom to work independently
2.50
Internal Communication
2.50
Office / Work Environment
4.50
Environmental Friendliness
3.50
Work-Life Balance
2.00
Challenging Work
4.50
Inclusive / Diverse
4.00

Career factor

Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
4.00
Company Image
4.50
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Benefits

The following benefits are offered

Flex. working hours in 1 of 2 reviews Parking in 1 of 2 reviews Easy access to public transportation in 1 of 2 reviews No stock or equity options 401(k) in 2 of 2 reviews No onsite daycare facility Reimbursed daycare in 1 of 2 reviews No ability to work remotely No desirable office location Tuition assistance in 2 of 2 reviews Paid Parental Leave in 2 of 2 reviews 401(k) Match in 2 of 2 reviews Flexible spending account in 1 of 2 reviews Paid time off in 2 of 2 reviews Healthcare (including vision and dental) in 2 of 2 reviews No relocation allowance Life insurance in 2 of 2 reviews

The following perks are offered

On site cafeteria in 2 of 2 reviews No meal or transportation allowance Health and wellness programs in 2 of 2 reviews Employee discounts in 1 of 2 reviews No vehicle allowance Employee events in 2 of 2 reviews No dogs allowed No fitness center on site Free Snacks/Drinks in 2 of 2 reviews
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Reviews

  • 02.May 2017
  • Employee

Company Culture

The company culture was great. They do their best to retain quality employees.

Support from management

In my department, mid-level management was lacking. For a group of people who had been employed for 15+ years EACH, they did a great job of being very wishy-washy with their expectations and directives.

Teamwork

I had no issues with the team I worked with. Great folks.

Freedom to work independently

Management really wanted me to thrive on my own, but had a weird way of showing it. They claimed I had trouble making and following through with decisions, but they wanted me to run all of my decisions through them first. So...ya. Not a great place for autonomy.

Internal Communication

Communication between myself and my peers was great, again, management was not so great with the communication. There wasn't a lot of the "trickle down" effect and a lot of pertinent information landed on my lap via an extended game of "telephone."

Gender Equality

Women are treated very well. All of my bosses were women and have 20+ years with the company, some working their way up over the years to upper management.

Attitude towards older colleagues

The Chumash values (and hires) retirees and takes pride in giving those team members valuable work. It also cares greatly for their "legacy" team members, or those that have been employed since the casino opened in 1994.

Career Development

I did receive an opportunity to advance in my career after 4 years of working the same job. I can't say advancement opportunities aren't prevalent, it's just really hard to move up because the turn-over rate is so low. There is a desire to promote from within, but it may take a few years of the same ol' same ol' before an opportunity presents itself.

Overall compensation for your work

For the majority of my time there, I was in a tipped position, therefore exempt from base rate increases. When I was promoted (and no longer tipped) I was paid rather generously on paper, but benefits, retirement and taxes took most of my salary.

Office / Work Environment

Super fun place to work, definitely an interesting experience and great conversation starter when speaking with those who've never been in the casino life.

Environmental Friendliness

It is a casino, but being tribally owned, there was a sense of responsibility to nature and a lot of improvements were made to meet the eco-friendly criteria.

Work-Life Balance

24/7/365 operation, so I saw my co-workers every weekend and every holiday. Every major (and potentially busy) holiday was mandatory, meaning vacation requests would be denied and call-outs would be documented. My family learned to deal with it, but not everyone can hack it.

Company Image

I was very proud to work for the company and very sad to leave.

Job Security

My department was downsized in the last expansion. Although nobody lost their job, it became clear that we weren't as safe as we once were. When I took the promotion, it was made very clear that if I couldn't perform I would be replaced. So I never really felt "secure."

Handicapped Accessibility

Being a business that sees a lot elderly and disabled people on a daily basis, it was necessary to cater to those guests and make them comfortable and able to access every benefit the casino has to offer.

Workplace Safety

I never felt the environment was unsafe. I didn't receive training, but those team members that did the manual labor and stuck their necks out to make everyone else comfortable were highly trained in safety protocols. I can't say there was ever an employee accident in the 5 years I worked there.

Challenging Work

The actual work wasn't challenging, but as I was in a face-to-face guest relations position, my challenges came from the guests. I was proud of my work, but not so proud of some of the things I witnessed while working there.

Inclusive / Diverse

The Chumash is a very diverse setting, but, as I stated before, it is a tribal casino. A lot of the diversity and opinions are Chumash related.

Suggestions for improvement

  • Do your best to hang on to the employees who seem to struggle the most. You may have found the diamond in the rough, and with some polishing, could really take off as an exceptional team member.

What I like about the company

It was an amazing place to work and grow. I would've stayed forever if my personal circumstances hadn't changed.

What I dislike about the company

N/A

Company Culture
4.00
Support from management
2.00
Teamwork
4.00
Freedom to work independently
1.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
4.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Easy access to public transportation is offered 401(k) is offered Reimbursed daycare is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Chumash Casino In Santa Ynez
  • City
    Santa Ynez
  • Are you a Current or Former Employee?
    Former job since 2017
  • Position
    Employee
  • Department
    Finance

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee events is offered Free Snacks/Drinks is offered
Have a question about Chumash Casino In Santa Ynez? Get answers from others who know this company!
  • 10.Jan 2017
  • Employee

What I like about the company

They treated you like family. They encourage promotions within departments.

What I dislike about the company

I didn't like that it was mandatory to work on holidays.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Chumash Casino In Santa Ynez
  • City
    Santa Ynez
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Free Snacks/Drinks is offered