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Cigna
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Employee Satisfaction

    • 3.6Overall compensation for your work
    • 3.5Job Security
    • 3.8Company Image
    • 3.5Career Development
    • 3.6Challenging Work
    • 3.8Company Culture
    • 3.5Internal Communication
    • 3.7Teamwork
    • 3.7Work-Life Balance
    • 3.4Support from management
    • 3.8Freedom to work independently
    • 3.7Office / Work Environment
    • 3.9Environmental Friendliness
    • 4.0Handicapped Accessibility
    • 4.1Workplace Safety
    • 4.0Inclusive / Diverse
    • 3.9Gender Equality
    • 3.8Attitude towards older colleagues

Companies are rated on kununu across 18 unique factors that fall into 4 categories. Since 2014, 305 employees and candidates rated this company with an average of 3.7 points.

Discover all 305 reviews

What employees say

Employees like

They provided equipment needed due to hearing impairment.
There are none. Avoid. I don't have any questions.
I’ve not had a bad experience yet.
We have numerous resources that help us do our jobs, to the best of our ability. We, also, have numerous resources to help us balance our work/life responsibilities.
I never feel like I am on my own. There is always someone to help no matter what.
What else do employees like? Discover 231 reviews

Employees don't like

EAP concerning SDA and fmla. I felt they made the situation more difficult than needed. I was just as stressed dealing with fmla as I did with my initial reason for going on fmla.
A formal structured new hire training program needs to be implemented. Would reduce turnover rate, productivity and efficiency. Also Human resources lacks professionalism
The overall running of the company just seems a little disjointed.
All the experiences were shallow. Once those experiences have passed, the feeling of happiness and satisfaction went away shortly after. A bonus was nice but bonuses don't last. Where it mattered, career opportunity, this company was severely lacking, at least at my site. Every time a job came open, the competition was stiff. In some cases, the person they wanted had already been chosen but they conducted interviews to show they gave everyone opportunities. I finally got frustrated and decided ...
I'm not sure. I'm not sure how to answer this
What else do employees not like? Discover 193 reviews

Suggestions for improvement

People should be cross-trained in areas that are directly impacted by their current job. If I don't know what you do, and you don't know what I do, how can we effectively communicate and give our customers the best service?
Think about what is the right thing vs the quickest because in the end it will be the cheapest
Not enough follow thru in other departments. Lack of communication between departments. Need to think like you are I the 21st century. Catch up with technology.
A formal structured new hire training program. Weekly meetings to communicate goals, problem areas and solutions.Continuing education credit opportunities
Process needs to be more logical and efficient
What else do employees suggest to improve? Discover 301 reviews

Benefits & Perks

Here are the most voted perks & benefits as confirmed by 304 employees in their reviews.

  • 401(k)401(k)
    74%74
  • Vision and dental healthcareVision and dental healthcare
    69%69
  • Paid time offPaid time off
    67%67
  • ParkingParking
    64%64
  • Health and wellness programsHealth and wellness programs
    63%63
  • Life insuranceLife insurance
    62%62
  • Employee discountsEmployee discounts
    58%58
  • 401(k) Company Match401(k) Company Match
    57%57
  • On-site CafeteriaOn-site Cafeteria
    51%51
  • Tuition assistanceTuition assistance
    51%51
  • Flexible working hoursFlexible working hours
    49%49
  • Ability to work remotelyAbility to work remotely
    49%49
  • Flexible spending accountFlexible spending account
    46%46
  • Employee eventsEmployee events
    39%39
  • On-site fitness centerOn-site fitness center
    38%38
  • Desirable office locationDesirable office location
    36%36
  • Stock or equity optionsStock or equity options
    31%31
  • Paid Parental leavePaid Parental leave
    26%26
  • Easy access to public transportationEasy access to public transportation
    20%20
  • Free snacks and drinksFree snacks and drinks
    10%10
  • Free mealsFree meals
    7%7
  • Vehicle allowanceVehicle allowance
    6%6
  • Reimbursed daycareReimbursed daycare
    6%6
  • Relocation allowanceRelocation allowance
    3%3
  • Pet-friendlyPet-friendly
    1%1
  • On-site daycare facilityOn-site daycare facility
    0%0

Best and worst factors

Best rated: Workplace Safety

4.1

The best rated factor of Cigna is Workplace Safety with 4.1 points (based on 22 reviews).


Its IT/Office. Its as safe as it can be.
5
Trainings were common to help prevent issues of all kinds at work.
5
We did have regularly scheduled OSHA meetings.
4
Adequate training and security was provided.
5
STandard safety training
4
What else do employees say about Workplace Safety? Discover 22 reviews

Worst rated: Support from management

3.4

The worst rated factor of Cigna is Support from management with 3.4 points (based on 45 reviews).


Cigna welcomes and uses input from all levels. It's an open environment and a non discriminating environment. They value your home life as much as your work life and provide valuable benefits such as extra PTO and parental leave to prove that point.
5
Supervisor was completely new to specialty pharmacy and didn't have one clue how to do the job we did. She only knew how to monitor and keep a thumb on the employees and govern by threats and intimidation.
1
The support was not consistent. It really depended on her mood at the time on whether or not she wanted to help you.
3
They do a lot to help the employees but the demanding nature of the job makes work/life balance difficult.
4
This is mostly true. However, when it came to growing and moving within the company, they fell short.
4
What else do employees say about Support from management? Discover 45 reviews

Career Development

Career Development rating

3.5

Career Development is rated with an average of 3.5 points (based on 23 reviews).


There was training. Opportunities were abundant for some, not so much for others. In my location they were more few and far between and therefore very difficult to move.
1
they are laying off employees
2
Excellent rewards for employees
5
Lots of room for growth
5
Lol if you're popular
1
What else do employees say about Career Development? Discover 23 reviews

Company Culture

Coming soon!
Traditional Culture
Modern Culture

The culture gauge ranges from traditional to modern and represents the company culture for this company as voted anonymously by the employees. We are still collecting opinions to present a fairer picture for you, our users.

Learn more about company culture

Awards