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Citi Cards

United States Industry Banking
Citi CardsCiti CardsCiti Cards
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Reviews for Citi Cards

Reviews - What employees say

1.44 Employees say
0.00 Applicants say
  • 29.Jun 2016
  • Employee

Suggestions for improvement

  • They might have at the site have been more selective in the choice of employees to make sure that they were willing to be there and be ready to take on the culture of the job being that it is a stressful and unforgiving type of work dealing with the finances of credit cards belonging to their customers and financial difficulties . It is not for everyone as is working for 911 .

I like about the employer

It was one of the best jobs I have ever held . I had the freedom of setting up my job function as head of shipping / rec / mailroom because this site had always dealt with contract for this position . If it was to bet tweaked to follow the company policy we would do so [ not needed ] . I worked for this company for 9.5 years before they moved the site to Florence , KY . I still miss the opportunity to have worked well into my retirement years having such a great accompaniment of leadership and co workers Hr. and other departments to work with .

  • 22.Dec 2015
  • Employee

Attitude towards older colleagues

I was with the company 10 years, they sent us all home to work from home, I was a top producer in sales, before they took that away from us, they fired most of us and lied in unemployment hearing. They use you up and throw you away, no company loyalty. The fat cats in NY make all the money and the little call center workers are in full firing squad range and get treated like crap, we had bonuses taken away, then sales, then Legacy Citi Cards only to return to Sears sales and crappy, abusive customers which we were supposed to sup up to no matter how verbally abusive they were, I literally am so happy that I do not work there anymore. Management was not very good either, not trained well, managers would talk to me about other team members, not professional at all.
I was also older and made more money and my insurance was higher so they made up scenario to get rid of me and lied about it in hearing.

Suggestions for improvement

  • Better management training. Better treatment of employees, they currently are having to pay millions out for asking us to log on the phones on our own time and not paying us. I was in sales and sold ethically but they had lots of compliance issues and this is why they took sales away.

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Review averages

kununu score comparisons

Citi Cards
1.44
2 reviews

Industry average (Banking)
3.25
34,530 reviews

kununu average
3.13
1,405,000 reviews