- Citizens Bank20.Sep 2017
Mandatory profiling. Sales goals forced on tellers. Broken promises when sales goals are met. Unfair expectations during audits.
Support from Management
Management regularly monitored work and offered coaching and retraining as necessary, however, during the merger between Mellon Bank and Citizens bank, associates were promised they would not loose bonuses and incentives, infact, they were promised to be better. After merger, we never got intensives or bonuses and we lost our company picnic day.