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Citizens BankCitizens BankCitizens Bank
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Review averages

  • 143 employees say

    Excellent (29)
    20.27972027972%
    Good (25)
    17.482517482517%
    Satisfactory (46)
    32.167832167832%
    Subpar (43)
    30.06993006993%
    2.71
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.20

Reviews for Citizens Bank

Reviews - What employees say

2.71 Employees say
1.20 Applicants say
  • 18.Jun 2018
  • Employee
Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
5.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
3.00
Challenging Work
5.00
Inclusive / Diverse
1.00
  • Company
    Citizens bank
  • City
    Dedham
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • 18.Jun 2018
  • Employee

Company Culture

They don’t care about their employees. They just care about sales sales sales!!!

Support from management

My manager was cool. He didn’t like to put his foot down which made some people walk all over him. I would get into more details but I’ll save that for another time.

Teamwork

I had coworkers falling asleep at the counter, ha!

Internal Communication

Emails all day long...FOR NOTHING!!

Office / Work Environment

There was always something wrong with that 1990s computer system they have going on

Work-Life Balance

If you have kids, working for this company is pointless. Your life as a parent is nonexistent and now you’re all about Citizens Bank now. The work schedule in store is ridiculous 10-7pm Monday-Friday 10-5 Saturday and 11-3 on Sunday...told ya, ridiculous and their pay can’t even feed squirrels

Company Image

Nope. I hate telling people I worked there. I always had to deal with customer disrespect almost everyday no matter how nice I am to them

Job Security

Not stable at all having that I got fired FOR NO REASON! I had a promotion before being employed for a year and I got fired based on miscommunication and negligence

Suggestions for improvement

  • Professionalism.

What I like about the company

Meeting new customers and building relationships with them

Company Culture
2.00
Support from management
3.00
Teamwork
1.00
Freedom to work independently
3.00
Internal Communication
1.00
Gender Equality
4.00
Attitude towards older colleagues
1.00
Career Development
3.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Inclusive / Diverse
1.00
  • Company
    citizens bank
  • City
    Watertown
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Distribution/sales
  • 23.May 2018
  • Employee

Suggestions for improvement

  • Suggestion Box Daily Meetinggs to check employees mood/status. Ability to express ideas Management must be open to feedback and responsible and consistent when making promises to do something. Give employees more help.

What I like about the company

Pay

Benefits

Other bankers

What I dislike about the company

Management is not supportive and get some angry quickly when not caught up to speed.

Feels like you can’t ask questions and told different information

Management doesn’t take feedback well, will attack you if you try to make a difference.

No room to really express ideas.

Company Culture
1.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
2.00
Overall compensation for your work
5.00
Office / Work Environment
1.00
Environmental Friendliness
2.00
Work-Life Balance
2.00
Company Image
2.00
Job Security
2.00
Handicapped Accessibility
2.00
Workplace Safety
2.00
Challenging Work
2.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered
  • Company
    Citizens Bank of Pennsylvania
  • City
    Norristown
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Distribution/sales

The following perks were offered to me

Health and wellness programs is offered

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Review averages

  • 143 employees say

    Excellent (29)
    20.27972027972%
    Good (25)
    17.482517482517%
    Satisfactory (46)
    32.167832167832%
    Subpar (43)
    30.06993006993%
    2.71
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.20

kununu score comparisons

Citizens Bank
2.70
144 reviews

Industry average (Banking/Investment Banking/Investment Management)
3.39
52,926 reviews

kununu average
3.30
2,677,000 reviews