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Citizens Bank:What's it like to work here?

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Citizens BankCitizens BankCitizens Bank
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Review averages

  • 108 employees say

    Excellent (18)
    16.666666666667%
    Good (14)
    12.962962962963%
    Satisfactory (34)
    31.481481481481%
    Subpar (42)
    38.888888888889%
    2.49
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.20

Other company profiles

Reviews for Citizens Bank

Reviews - What employees say

2.49 Employees say
1.20 Applicants say
  • 16.Nov 2017
  • Employee

Support from Management

Terrible support from upper management. They only bark orders down with little to no recognition.

Teamwork

Teamwork within the branch was great but no teamwork existed outside of that.

Level of Autonomy

Everything is micromanaged in this company. They only want robots to repeat whatever they want you to say. They don't want anyone to think for themselves.

Attitude towards older colleagues

They want all older colleagues out and to. R replaced with newer cheaper employees.

  • 26.Sep 2017
  • Employee

Company culture

The property preservation department was unorganized

Support from Management

Foreclosure Property Preservation - Management is unprofessional & Racists

Teamwork

Teammate complained about management & lack of growth

Communication

Management Lorrie Pond was an excellent interviewer after hired she had zero communication with myself

Attitude towards older colleagues

Most temp associates are extremely scared to lose they income if they come forward about the unjust acts taking place within this company

  • 20.Sep 2017
  • Employee

Company culture

Mandatory profiling. Sales goals forced on tellers. Broken promises when sales goals are met. Unfair expectations during audits.

Support from Management

Management regularly monitored work and offered coaching and retraining as necessary, however, during the merger between Mellon Bank and Citizens bank, associates were promised they would not loose bonuses and incentives, infact, they were promised to be better. After merger, we never got intensives or bonuses and we lost our company picnic day.


Review averages

  • 108 employees say

    Excellent (18)
    16.666666666667%
    Good (14)
    12.962962962963%
    Satisfactory (34)
    31.481481481481%
    Subpar (42)
    38.888888888889%
    2.49
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.20

kununu score comparisons

Citizens Bank
2.47
109 reviews

Industry average (Banking/Investment Banking/Investment Management)
3.28
43,248 reviews

kununu average
3.14
2,185,000 reviews