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Citizens Bank:What's it like to work here?

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Citizens BankCitizens BankCitizens Bank
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Review averages

  • 107 employees say

    Excellent (18)
    16.822429906542%
    Good (14)
    13.084112149533%
    Satisfactory (34)
    31.775700934579%
    Subpar (41)
    38.317757009346%
    2.49
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.20

Other company profiles

Reviews for Citizens Bank

Reviews - What employees say

2.49 Employees say
1.20 Applicants say
  • 26.Sep 2017
  • Employee

Company culture

The property preservation department was unorganized

Support from Management

Foreclosure Property Preservation - Management is unprofessional & Racists

Teamwork

Teammate complained about management & lack of growth

Communication

Management Lorrie Pond was an excellent interviewer after hired she had zero communication with myself

Attitude towards older colleagues

Most temp associates are extremely scared to lose they income if they come forward about the unjust acts taking place within this company

  • 20.Sep 2017
  • Employee

Company culture

Mandatory profiling. Sales goals forced on tellers. Broken promises when sales goals are met. Unfair expectations during audits.

Support from Management

Management regularly monitored work and offered coaching and retraining as necessary, however, during the merger between Mellon Bank and Citizens bank, associates were promised they would not loose bonuses and incentives, infact, they were promised to be better. After merger, we never got intensives or bonuses and we lost our company picnic day.

  • 15.Aug 2017
  • Employee

Company culture

Not good

Suggestions for improvement

  • They really need to worry about being a good bank, instead of a top bank. If customers are not bringing in new money, or doing a loan we are told not to waste our time.

What I like about the company

I cant think of anything

What I dislike about the company

Everything. Unrealistic goals. Management talks down to you and threatens you if you are not hitting your goals. They push the whole teamwork thing, but everyone has personal goals so we are pitted against each other. Just a hostile working environment.


Review averages

  • 107 employees say

    Excellent (18)
    16.822429906542%
    Good (14)
    13.084112149533%
    Satisfactory (34)
    31.775700934579%
    Subpar (41)
    38.317757009346%
    2.49
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.20

kununu score comparisons

Citizens Bank
2.47
109 reviews

Industry average (Banking/Investment Banking/Investment Management)
3.28
43,248 reviews

kununu average
3.14
2,185,000 reviews