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City of Fayetteville:What's it like to work here?

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Reviews for City of Fayetteville

Review factors

Feel-Good Factor

Company Culture
4.56
Support from management
3.78
Teamwork
4.75
Freedom to work independently
4.44
Internal Communication
3.89
Office / Work Environment
4.50
Environmental Friendliness
4.43
Work-Life Balance
3.78
Challenging Work
4.38
Inclusive / Diverse
5.00

Career factor

Gender Equality
4.56
Attitude towards older colleagues
4.44
Career Development
4.00
Overall compensation for your work
4.22
Company Image
4.33
Job Security
5.00
Handicapped Accessibility
4.83
Workplace Safety
5.00
Benefits

The following benefits are offered

Flex. working hours in 2 of 9 reviews Parking in 5 of 9 reviews Easy access to public transportation in 1 of 9 reviews No stock or equity options 401(k) in 4 of 9 reviews No onsite daycare facility No reimbursed daycare No ability to work remotely Desirable office location in 4 of 9 reviews No tuition assistance Paid Parental Leave in 3 of 9 reviews 401(k) Match in 5 of 9 reviews Flexible spending account in 2 of 9 reviews Paid time off in 6 of 9 reviews Healthcare (including vision and dental) in 6 of 9 reviews No relocation allowance Life insurance in 6 of 9 reviews

The following perks are offered

No on site cafeteria No meal or transportation allowance Health and wellness programs in 6 of 9 reviews Employee discounts in 5 of 9 reviews No vehicle allowance Employee events in 4 of 9 reviews Pet friendly/Pets allowed in 1 of 9 reviews Fitness center on site in 4 of 9 reviews Free Snacks/Drinks in 1 of 9 reviews
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Reviews

Suggestions for improvement

  • We need newer facilities, and more employees.

What I like about the company

I get to help save lives and catch bad guys.

What I dislike about the company

Being in the police department, there is unavoidable over time or ways some things just have to be.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered Desirable office location is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    City of Fayetteville
  • City
    Fayetteville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    C-Suite / Leadership

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered
What is the company culture like at City of Fayetteville? Help others make critical decisions by letting them know what it’s like to work here!
  • 14.Dec 2018
  • Employee

Suggestions for improvement

  • Modernization, new building, equipment, etc.

What I like about the company

I get to help save lives and catch criminals.

What I dislike about the company

Work/Life could be better, but is unavoidable due to being 24/7 operation.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered Desirable office location is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    City of Fayetteville
  • City
    Fayetteville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered

Suggestions for improvement

  • Make sure everyone pull your load, and try well together.

What I like about the company

I love my benefits and time off and working with others.

What I dislike about the company

A good place to work and my disapproval is some like to show favor to others.

Company Culture
4.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
4.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00
  • Company
    City of Fayetteville
  • City
    Fayetteville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 15.Jul 2018
  • Employee

Suggestions for improvement

  • Leadership needs to be changed.

What I like about the company

The team environment is great!

What I dislike about the company

The “higher up” bosses look for things to make your job harder. Or criticize for situations that could not be helped.

Company Culture
4.00
Support from management
2.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
4.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00
  • Company
    City of Fayetteville
  • City
    Fayetteville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 10.May 2018
  • Employee

Suggestions for improvement

  • Bigger offices, better pay, better benefits and better bosse.

What I like about the company

Good people working there. Offer competitive health insurance. Many different officers and personnel that really cares about their jobs and people they work for.

What I dislike about the company

Working space. Pay and chain of command that had to be taken.

Company Culture
5.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00
  • Company
    City of Fayetteville
  • City
    Fayetteville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 17.Apr 2018
  • Employee

Suggestions for improvement

  • Maybe offer flexible hours and remote work when possible

What I like about the company

Friendly, supportive, team environment

What I dislike about the company

Not much to complain about that is negative

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    City of Fayetteville
  • City
    Fayetteville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered
  • 13.Nov 2017
  • Employee

Suggestions for improvement

  • Just try to do things that would benefit the customers and the staff.

What I like about the company

Everyone is incredibly supportive and will always have your back. Your boss stands by your side to hold you up, not to bring you down.

What I dislike about the company

There aren’t many things to complain about. Maybe putting their financial stake in more little things to improve overall.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Desirable office location is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    City of Fayetteville
  • City
    Fayetteville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Fitness center on site is offered
  • 09.Mar 2017
  • Employee

Suggestions for improvement

  • Employee handbook and more structured breaks

What I like about the company

Trust in my ability to do the work and tge animalsanimals

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    City of Fayetteville
  • City
    Fayetteville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered Pet friendly/Pets allowed is offered Free Snacks/Drinks is offered

Company Culture

The supervisors in my department very rarely commended employees. I witnessed several occasions where a clerk was singled out & corrected publicly in front of co-workers. It was also made obvious that if you weren't a "favorite" you'd better watch your back. Fairness and trust in the billing department did not exist. I regret not reporting specific incidents to Human Resources where employees were belittled.

Support from management

I have never worked at an office that had such unprofessional supervisors. One supervisor in particular regularly shared her thoughts about her staff to other clerks. I believe some of the management staff have no clue as to how they should approach conflict appropriately. Business etiquette is completely lacking, and it is noticed by the public as well as lower level clerks.

Freedom to work independently

Unfortunately the workload is not distributed fairly. The only say you have is asking someone to help you get caught up.

Internal Communication

Communication is non-existent if you're new. Supervisors regularly tell their "favorites" news and expect the "favorite" to inform everyone else. You're never informed of anything unless someone from the general public lodges a complaint. For example, a complaint could be as simple as not removing a late fee for a customer. Policy dictates it can only be removed once.

Work-Life Balance

Vacations may not be taken during student migration at the U of A which typically starts sometime in June and wraps up around the first week in September.
Working hours for billing are the normal 8a-5p. Occasionally during migration over-time is allowed to get paperwork finished. Families are taken into consideration a lot which is rare these days.

Company Image

Overall, the City is not a bad place to work. Most of the negativity has to do with the actions of a few who abuse their power & cannot manage people effectively.

Suggestions for improvement

  • First, employees should be able to trust that their supervisor will communicate any, and all issues they deem important to the person evolved. Supervisors should not discuss an employee with the employees co-workers. The only time an employee should be discussed with other staff is if they are also management or there is a human resource involvement. The City also needs to carefully consider candidates for promotion based on management experience; and not just years

What I like about the company

The benefits and pay are really good. They allow you to accrue sick time which is especially nice if you have young children. Most of the employees at the City Admin. are friendly.

What I dislike about the company

Some of the current staff were promoted simply because of their number of years on the job. Management neglected their duty to make sure "middle managers" knew how to interact with their staff effectively and appropriately. The City has not acknowledged that their is a pattern where turn-over is concerned.

Company Culture
3.00
Support from management
1.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Overall compensation for your work
4.00
Environmental Friendliness
1.00
Work-Life Balance
2.00
Company Image
1.00

The following benefits were offered to me

401(k) is offered Desirable office location is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    City of Fayetteville
  • City
    Fayetteville
  • Are you a Current or Former Employee?
    Former job since 2012
  • Position
    Others
  • Department
    Administration

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered