- Clearent intelligent processing13.Jul 2018
Suggestions for improvement
- I would hire more help. Some departments are so overwhelmed that only one person can take PTO at a time. I understand this has become the norm, but in our work environment, it would be a much better experience for our customers as well as the employees. Answers would be found more quickly, and we'd have a one call/one email resolution.
What I like about the company
I was able to work remotely from another state when my mother was in hospice. I was also able to work remotely from another state when my niece was born.
I have a lot of stress in my job some days, but I have great co-workers who make me want to go in to work everyday. They all know their own jobs so well, it makes my life easier.
What I dislike about the company
I wish there was more cooperation and communication amongst other locations and departments. The lack of sharing creates a lot of unnecessary work.
I also wish training was better so that other departments used their tools and read rather than just reach out to several different people for an answer that they could have found quickly with their tools.
- CompanyClearent intelligent processing
- Are you a Current or Former Employee?Current employee