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client focus:What's it like to work here?

United States Industry Insurance
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Review averages

  • 1 employee says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    100%
    Subpar (0)
    0%
    2.06
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for client focus

Reviews - What employees say

2.06 Employees say
0.00 Applicants say
  • 08.Mar 2019
  • Employee

Company Culture

My coworkers and one supervisor were wonderful but they were the only reason I could handle such a hostile, toxic working environment everyday.

Support from management

There was one manager who cared and wanted to help and was always so encouraging but she was the outlier

Teamwork

It's individual work but the training supervisor was very helpful and hands-on and my coworkers were always willing to help new people

Freedom to work independently

After they assign you your agents and you get a desk they pretty much leave you alone until they felt like blaming you for something that you likely had nothing to do with

Internal Communication

One of my agents found out about the bonus structure and when my manager found out, he assumed I told the agent and brought me into a meeting where he berated me, threatened me, and accused me of passing internal information to an agent. He found out the next day that the employee who revealed our bonus structure was someone who was reassigned one of my old agents. He didn't admit any wrongdoing, apologize, or treat the other employee with the same disrespect he did me.

Gender Equality

This company hires a lot of women but only so the creepy upper management man trash can ogle them while they're trying to earn a living.

Attitude towards older colleagues

Coworkers were mostly awesome

Career Development

Dead end job

Overall compensation for your work

$9 an hour + bonus, and if you acted as though the money was

Office / Work Environment

It was okay. Not great, but I've seen worse places if this just means the physical office space.

Environmental Friendliness

To my knowledge they took no action to reduce their carbon footprint

Work-Life Balance

Hours were 9am - 6pm Monday - Friday and it was made very clear that nothing in our lives was to come before this company and our jobs

Company Image

I don't know what their image is these days but I imagine it's not good

Job Security

They threatened to fire me as a scare tactic more than once even though my metrics were in the Top 3 in the office every day. They made it clear that I am expendable and valued as a resource, not a person

Handicapped Accessibility

Upstairs at a stripmall with no elevator

Workplace Safety

The environment was objectively safe on its own, until you added the predatory male supervisors

Challenging Work

It takes a few days to get your foothold with live outbound calls but it's pleasantly easy and offers enough variety that I enjoyed my work

Inclusive / Diverse

This company is very white and seems to be that way by design. There were like three PoC working there when I was but other than that, the only people I ever saw get offers after interviews were white.

Suggestions for improvement

  • This was one of my favorite jobs, which is disappointing because the company is terrible. I was very good at my work and consistently performed well. I believe I was let go for speaking out about sexual harassment and sexism, which was going on right in front of the owner's faces, unchecked.

What I like about the company

I enjoyed the actual work very much and I was good at it. My coworkers were great people and I might still be there if not for their predatory management staff

What I dislike about the company

Everything else. Homophobia, sexism, racism, nepotism, hostile work environment, active bullying from management

Company Culture
2.00
Support from management
2.00
Teamwork
3.00
Freedom to work independently
5.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
5.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
3.00
Environmental Friendliness
1.00
Work-Life Balance
3.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
2.00
Challenging Work
3.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered
  • Company
    client focus
  • City
    Gilbert
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

Other company profiles

Review averages

  • 1 employee says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    100%
    Subpar (0)
    0%
    2.06
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

client focus
2.06
1 review

Industry average (Insurance)
3.45
54,486 reviews

kununu average
3.38
3,505,000 reviews