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2.89
  • Jan 29, 2016

Customer service agent

company Comcast
City Spokane Valley
Are you a Current or Former Employee? Current employee
Position Others
Department Others

Support from Management

No support. Supervisors don't take escalations from you. Leave you hanging with upset customers yelling at you.

Teamwork

Regular team meetings, but no one in the meeting stay positive.

Communication

Not a good way to keep updated with changing policies. Extensions always change, can't reach correct departments And when you do, they hang up on you avoiding the call.

Career Development

Will take you 12 months to move anywhere

Compare total score on kununu

This company in comparison to all other companies on kununu  based on 1,322,000 reviews

Comcast
2.89
kununu average
3.18

This company in comparison to all other companies in its industry Telecommunications  based on 19,129 reviews

Comcast
2.89
Average of Telecommunications
3.16

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