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Comfort Suites:What's it like to work here?

United States Industry Restaurants/Hotels/Hospitality
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Reviews for Comfort Suites

Review factors

Feel-Good Factor

Company Culture
3.00
Support from management
2.46
Teamwork
3.15
Freedom to work independently
4.15
Internal Communication
2.38
Office / Work Environment
3.36
Environmental Friendliness
2.00
Work-Life Balance
3.08
Challenging Work
2.46
Inclusive / Diverse
2.85

Career factor

Gender Equality
3.69
Attitude towards older colleagues
3.00
Career Development
2.58
Overall compensation for your work
2.23
Company Image
3.17
Job Security
2.75
Handicapped Accessibility
4.00
Workplace Safety
3.50
Benefits

The following benefits are offered

Flex. working hours in 5 of 13 reviews Parking in 6 of 13 reviews Easy access to public transportation in 1 of 13 reviews No stock or equity options 401(k) in 1 of 13 reviews No onsite daycare facility No reimbursed daycare Ability to work remotely in 1 of 13 reviews Desirable office location in 1 of 13 reviews No tuition assistance No Paid Parental Leave No defined contribution company match/employer 401(k) match No flexible spending account Paid time off in 1 of 13 reviews No healthcare (including vision and dental) No relocation allowance No life insurance

The following perks are offered

No on site cafeteria Free (company provided) Meals in 1 of 13 reviews Health and wellness programs in 1 of 13 reviews Employee discounts in 10 of 13 reviews No vehicle allowance Employee events in 1 of 13 reviews Pet friendly/Pets allowed in 1 of 13 reviews Fitness center on site in 3 of 13 reviews Free Snacks/Drinks in 2 of 13 reviews
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Reviews

Suggestions for improvement

  • HAVING THE SUPERVISOR KNOW AND UNDERSTAND WHAT ALL POSITIONS

What I like about the company

Always willing to work with your schedule.

What I dislike about the company

Lack of communication for part time employees.

Company Culture
5.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered
  • Company
    comfort suites
  • City
    DuBois
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered
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Suggestions for improvement

  • Maybe more incentives to stop the turn over rate

What I like about the company

When I needed time off suddenly for a personal matter, they had no problem assisting me

What I dislike about the company

there is a lack of communication sometimes

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Desirable office location is offered
  • Company
    Comfort Suites
  • City
    DuBois
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered Fitness center on site is offered

Suggestions for improvement

  • Make the job policies convenient for everyone not just old employees.

What I like about the company

The work is very easy and it is not hard to catch on to the job duties required.

What I dislike about the company

Pay is very low, hours are 24/7 and change continuously. New people get the overnight hours while the people whom have been with the company for some time get the early hours which includes management. If you need to call in for an emergency, you are responsible for finding someone to cover your shift, not the manager whom you contact.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
4.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
1.00
  • Company
    Comfort Suites
  • City
    Augusta
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered
  • 12.Nov 2018
  • Employee

Suggestions for improvement

  • Take more time to properly train.

What I like about the company

Get to work alone.

What I dislike about the company

Pay, management, timed, no break or lunch

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
4.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
2.00
Work-Life Balance
3.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
3.00
Challenging Work
2.00
Inclusive / Diverse
1.00
  • Company
    comfort suites
  • City
    Columbia
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

Suggestions for improvement

  • They are somewhat short staffed and should have enough staff so that many workers do not have to work six days a week.

What I like about the company

Was welcomed and made to feel part of the team from the first day. It helped me to integrate into the job quickly and felt comfortable with the job after my training days.

What I dislike about the company

management could communicate between department better.

Company Culture
4.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
2.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
3.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Paid time off is offered
  • Company
    Comfort Suites
  • City
    Canton
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered
  • 20.Mar 2018
  • Employee

Suggestions for improvement

  • BETTER TRAINING, BETTER COMMUNICATION BETWEEN MANAGEMENT & EMPLOYEES

What I like about the company

IT'S BEEN AN OVERALL EASY JOB.

What I dislike about the company

THE MANGEMENT & TRAINING ISN'T THE BEST

Company Culture
4.00
Support from management
4.00
Teamwork
3.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
3.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
4.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Ability to work remotely is offered
  • Company
    COMFORT SUITES
  • City
    Cincinnati
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered Fitness center on site is offered Free Snacks/Drinks is offered

Suggestions for improvement

  • manager always on site. other than that nothing.

What I like about the company

received raises occasionally and was able to take off when needed

What I dislike about the company

no active manager on site most of the time

Company Culture
1.00
Support from management
1.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
2.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Work-Life Balance
3.00
Company Image
1.00
Job Security
1.00
Challenging Work
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered
  • Company
    Comfort Suites
  • City
    Mahwah
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered
  • 21.Feb 2017
  • Employee

Suggestions for improvement

  • THERE CURRENTLY NO OPPORTUNITIES TO MOVE UP OR PAY RASING AVIVBLE ..

What I like about the company

I GET 40 HRS. A WEEK THATS THE ONLY THING I REALLY LIKE ABOUT THIS COMPANY NOTHING HERE IS HONEST OR FAIR ,,

Company Culture
3.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
1.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
5.00
Environmental Friendliness
2.00
Work-Life Balance
3.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
5.00
Challenging Work
2.00
Inclusive / Diverse
3.00
  • Company
    Comfort Suites
  • City
    Lawton
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 01.Feb 2017
  • Employee

Suggestions for improvement

  • Pay is really the issue. I think better pay would help improve the employees lively-hood.

What I like about the company

I enjoy the guests that come in. It's so many people with different personalities and they are joy to meet.

Company Culture
5.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00
  • Company
    Comfort Suites
  • City
    Laurel
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered
  • 30.Sep 2016
  • Employee

Company Culture

Company culture is diverse and promotes team work and guest satisfaction.

Support from management

This hotel is family owned and does not include the employees in the decision making processes for its departments. Although, the manager does ask those with seniority what they think of situations they could be part of and will respect their decision enough to use it.

Teamwork

Front desk staff do work well together as a team to take care of the guests. Housekeeping is a little divided and those with seniority constantly seem to be in a silent power struggle. Both departments seem to come together though and do and outstanding job of taking care of guests.

Freedom to work independently

Almost all employees work independently. Only one front desk agent at the desk at all times. One housekeeper per room is allotted also. As long as the work gets done, the boss does not step in.

Internal Communication

We do not have company memos. We learn from playing the telephone game, but suprisingly everything goes well.

Gender Equality

We have both men and women on our staff

Attitude towards older colleagues

Senior collegues are very well respected here!!!

Overall compensation for your work

For some positions I would agree to yes. Others I would have to say no. They do not offer benefits. They pay overtime but give seldom raises. The pay rates are on the lower side of the hotel industry.

Office / Work Environment

Work environment is excellent. Unlike other hotels the front desk is allowed to sit behind the desk until a guest approaches. The computers and software are compatible and overall the place is decent to work for. I love it.

Environmental Friendliness

We do have a recycling program in place with no real effort to follow it.

Work-Life Balance

This is the main reason I chose to stay here. Most of the employees and definitely the boss values a work life balance. Once you have established yourself here we all become flexible.

Company Image

This hotel is a very well established hotel in the community, and the rooms and amenities are great.

Job Security

At times I feel as if my job is stable, and I feel irreplacable. At others I feel like the manager takes away what is supposed to be my responsibility and gives it to others because of my home life work load schedule.

Handicapped Accessibility

Yes but at the bare minimum.

Workplace Safety

The environment is safe and proves to be in compliance with all city and state laws.

Challenging Work

We take pride in the services we provide here, and we deliver great customer service. At the beginning the work may be challenging to learn the ropes of the industry, but once learned it is not easily something forgotten as it is mostly repetitious.

Inclusive / Diverse

We do not like to fix things that are not broken. By we, I mean the front desk staff. The manager is always open to bettering our current process and results, and sometimes while bringing others in to do so. This steps on the toes if those with seniority.

Company Culture
5.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Overall compensation for your work
1.00
Office / Work Environment
5.00
Environmental Friendliness
1.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
2.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered
  • Company
    Comfort Suites
  • City
    Pearland
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Administration

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Pet friendly/Pets allowed is offered Fitness center on site is offered Free Snacks/Drinks is offered