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Community Access, Inc.:What's it like to work here?

United States Industry Hospital & Health Care
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Reviews for Community Access, Inc.

Review factors

Feel-Good Factor

Company Culture
2.67
Support from management
2.50
Teamwork
3.50
Freedom to work independently
3.33
Internal Communication
2.83
Office / Work Environment
2.60
Environmental Friendliness
2.83
Work-Life Balance
2.83
Challenging Work
3.00
Inclusive / Diverse
3.17

Career factor

Gender Equality
3.00
Attitude towards older colleagues
3.17
Career Development
2.40
Overall compensation for your work
2.50
Company Image
3.00
Job Security
3.17
Handicapped Accessibility
3.20
Workplace Safety
2.67
Benefits

The following benefits are offered

Flex. working hours in 1 of 6 reviews No parking Easy access to public transportation Stock or equity options in 1 of 6 reviews 401(k) in 2 of 6 reviews No onsite daycare facility No reimbursed daycare No ability to work remotely Desirable office location in 1 of 6 reviews Tuition assistance in 1 of 6 reviews Paid Parental Leave in 1 of 6 reviews 401(k) Match in 1 of 6 reviews Flexible spending account in 3 of 6 reviews Paid time off in 5 of 6 reviews Healthcare (including vision and dental) in 2 of 6 reviews No relocation allowance Life insurance in 2 of 6 reviews

The following perks are offered

No on site cafeteria No meal or transportation allowance Health and wellness programs in 1 of 6 reviews No employee discounts No vehicle allowance Employee events in 1 of 6 reviews No dogs allowed No fitness center on site No company provided food and/or drink
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Reviews

  • 16.Nov 2017
  • Employee

Company Culture

I liked working for community access for my experience they don't pay enough. Otherwise good company. I worked with them via a temp agency.

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
4.00
  • Company
    Community Access, Inc.
  • City
    New York
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Temporary
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  • 08.Dec 2016
  • Employee

Support from management

At times in which you NEED the support from your superiors, you may be at times met with very unsupportive responses and unhelpful resources.

Office / Work Environment

Although the office area in itself has the adequate things needed to fulfill your job responsibilities, the environment in which you may be stationed to work from can be hostile, on any given day, from the residents within the site. At times in which you are presented with hard days, some times the support is not adequately provided to its staff. Mostly with the environment, the tenants you assist in servicing feel entitled and become very disrespectful to staff members.

Workplace Safety

Although the company is obliging by OSHA standards, the environment in itself, as it pertains to the tenants having the right to bluntly disrespect staff with no reprimands, causes the environment to become toxic and hazardous. This has caused health decline for many staff members alike, over years of service.

Suggestions for improvement

  • I would like for the management team to actually HEAR what their staff has to say about the programs that are being run. I would like for the management team to have players on their team that have program experience as opposed to hiring individuals that are only in it for the money and are there to tell you how a program should be run, with or without their personal experience.

What I like about the company

I enjoy the fact that the company is diverse and continues to hire about 51% of the population in which we service. I also enjoy the fact that some programs are run by peers.

What I dislike about the company

I dont like the lack of staff support coming from higher management. When presenting an issue to your supervisor, at times, you are left feeling as if you met with a social working robot who has been trained to feed you "unsupportive support". Then almost immediately after that you are felt to be incompetent in your position when you present yourself to be a human within the field in which you work. Additionally when you are presented with the over the phone support line, you are told by the support reps that you should leave your current position; mind you, they are meant to support you in pushing through the tough times on the job. Not try to convince you to steer clear of the position and its work. (true story)

Company Culture
3.00
Support from management
2.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
3.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

401(k) is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Community Access, Inc.
  • City
    New York
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others
  • 22.Apr 2016
  • Employee

Support from management

Leadership ignores I put and grievances of employees.

Workplace Safety

Training is minimal and poor. Company does not take seriously its obligations with regards to health of employees, particularly peer counselors.

Suggestions for improvement

  • Many employees feel that there is a small self satisfied clique at headquarters that thinks it is resting on its laurels and thinks they are beyond criticism. As long as this is the case none of the serious problems described above will be remedied.

What I like about the company

I used to be impressed by their claim that at least 51 percent of their employees have lived experience with mental illness. Now I just think they abuse them

What I dislike about the company

Training is minimal and poor. Violations at facilities are numerous. Company does not take seriously its obligations with regards to health of employees, particularly peer counselors. Facilities are poorly managed and if an employee follows their legal obligation as a mandated reporter re abuses and conditions at company facilities, there are retaliated against and treated in abusive manner.

Company Culture
1.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
2.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Flexible spending account is offered Paid time off is offered
  • Company
    Community Access, Inc.
  • City
    New York
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others
  • 22.Apr 2016
  • Employee

Support from management

Leadership does not protect health of employees and engages in retaliation if employees if they make official grievances or follow their legal obligations as mandated reporters re abuses in agency facilities

Company Culture
1.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
1.00
Environmental Friendliness
2.00
Work-Life Balance
1.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
2.00
Workplace Safety
2.00
Challenging Work
2.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Paid time off is offered
  • Company
    Community Access, Inc.
  • City
    New York
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others
  • 20.Jan 2016
  • Employee

Company Culture

Discouraged positive rewards for staff

Support from management

used scare tactics such as threat of termination

Teamwork

Was not encouraged

Internal Communication

Did not listen to concerns

Gender Equality

Certain races were treated less than

Company Culture
2.00
Support from management
2.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
1.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
2.00
Environmental Friendliness
2.00
Work-Life Balance
3.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
2.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Paid time off is offered
  • Company
    Community Access Inc
  • City
    Duncanville
  • Are you a Current or Former Employee?
    Former job since 2014
  • Position
    Others
  • Department
    Administration
  • 09.Dec 2015
  • Employee

Suggestions for improvement

  • None

What I like about the company

The Team Work and friendly

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Stock or equity options is offered 401(k) is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Community Access, Inc.
  • City
    New York
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Others
  • Department
    Administration

The following perks were offered to me

Health and wellness programs is offered Employee events is offered