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Community Health Systems:What's it like to work here?

United States Industry Hospital & Health Care
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Review averages

  • 206 employees say

    Excellent (61)
    29.611650485437%
    Good (69)
    33.495145631068%
    Satisfactory (48)
    23.300970873786%
    Subpar (28)
    13.592233009709%
    3.30
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.00

Reviews for Community Health Systems

Reviews - What employees say

3.30 Employees say
1.00 Applicants say

Company Culture

Leadership says they care then they allow directors to make changes on statements applied across the floor regardless of actual fact.

Support from management

The want is there and my present manager does back us.

Teamwork

They encourage us to communicate then some want to know why leadership wasn’t involved when they see you requesting eligibility from someone who works that insurance and you end up in managers office discussing it.

Freedom to work independently

They let us come in on a now restricted open schedule and stay our full shift. It was nicer lsat month before the crack down on a full floor when there were only specific offenders who could have been dealt with.

Internal Communication

In my department all we ever hear is negative some leaders try to communicate both negative and positive but don’t always get around to both.

Gender Equality

Majority of the office IS female - men are the manority at only 15 out of 200 in my section.

Attitude towards older colleagues

Very good age range within the org.,

Career Development

None - usual suspected people get promotions - most of time they are qualified a few however are not.

Overall compensation for your work

Could be better - i live paycheck to paycheck struggling to make ends meet to pay my debts.

Office / Work Environment

The temperature is the usual war - too cold winter not cold enough summer. They don’t scoff at fans or people bundled up.

Environmental Friendliness

Only recycle paper due to PHI.

Work-Life Balance

They shouldn’t have cracked down on the whole floor - some used the early out option for MD appointments - now we have to make arrangements with our managers but they can come and go as they please.

Company Image

The cons are startling to outweigh the pros.

Handicapped Accessibility

We have 2 employees (that I know of) with physical disabilities- the building is very handicap accessible.

Workplace Safety

More about you’re not allowed to do because we said so - for example compressed air for cleaning a keyboard is a no-no per IS manager stating safety - which i get if you are dumb enough to handle it.

Challenging Work

The claims i worked are submitted to a government insurance program which will state the rules and regulations to be followed.

Inclusive / Diverse

People from all backgrounds and walks of life are employed here.

Suggestions for improvement

  • Stop penalizing everyone for something a few did - only penalize those who didn’t meet standard.

What I like about the company

The leadership consistently states they care - our VP & CFO & CEO knows each of us by name! I can’t say that about any other company I’ve worked for. They are ALL down to earth and approachable.

What I dislike about the company

I disapprove of leadership cracking down on everyone when the offenders are obvious after reviewing everyone’s work - i do not like the quality or quantity of my work being insulted by taking something away when neither of those is a problem upon reviewing my work.

Company Culture
3.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
5.00
Career Development
2.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
1.00
Work-Life Balance
2.00
Company Image
2.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
1.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered Ability to work remotely is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Community Health Systems, Inc.
  • City
    Franklin
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Finance

The following perks were offered to me

Employee discounts is offered Employee events is offered

Company Culture

Culture is sporadic. Some directors and managers, particularly in the clinics and quality care areas say they will help or are working on something, but they are literally out to lunch half the day (shopping trips, running errands, doing anything but work). Others give it their all for a company that shows little meaningful appreciation to anyone. It could be a really great place to work, but there’s way too much dead weight and poor leadership that constantly makes excuses, instead of getting things done.

Support from management

This depends almost entirely on your supervisor or director. I particularly like mine, and I get a lot of support. How much your specialty or group gets from the market leadership and corporate is a totally different question. It often feels like you are working alone, and corporate doesn’t exist. CHS has been super-tight for years, and they repeatedly make costly financial decisions that just exacerbate the problem. The technology across the company is almost a decade behind where it should be, because they got into a pissing match with Microsoft over paying licensing fees. Guess what? No one has anything up to date, unless it is purchased individually for a specific purpose, and there is no other option. In the end, you will probably feel like you work for Ebenezer Scrooge, and there’s no Christmas.

Teamwork

It is very case-by-case. Some teams will work with you any way they can, and most people individually will, too. However, at the management/director level, there is a large group that will endlessly schedule meetings for ‘CYA’ purposes, but you’ll never get any work or help from any of them. They have ruined my opinion of the company, since no one seems to recognize just how ineffective they are, and no one will get rid of all the dead weight.

Freedom to work independently

My job is very independent. I also don’t have a lot of support or resources, but it all depends on where you are or what you do. Some areas frown on independent work, and some bosses clearly don’t want anyone to bring attention to how much could get done, with the right work ethic and attitude.

Internal Communication

Almost everything comes out in email or announcements on the cafeteria electronic notice system. Few department meetings or discussions about upcoming events, new programs, etc.

Gender Equality

There is an occasional whiff of good old boy networking, but there are a lot of female nurses and doctors, and THAT kind of stuff doesn’t fly far or long. On the other hand, HR policies on various types of leave are generally the least generous they could get away with and still have a policy.

Attitude towards older colleagues

This is one area where they do a good job. The company employs a lot of older folks, and it seems to treat them fairly well. They also have a large volunteer group of retirees, and they do some nice things for them.

Career Development

If you are in nursing, they will almost shove you through school, if you say you’re willing. Almost all other jobs, that’s not true. HR policies offer tuition assistance (I believe up to $2500 per year, nowhere near what many companies offer), but virtually no one gets it, and if you do, you also have to commit to working an additional year for each year if tuition assistance that you receive. There are a lot of resources devoted to mandatory training, but little else. There are very few opportunities to brush up on computer skills, learn business- or work-related skills, leadership skills, etc. Most of what you get here is simple professional experience.

Overall compensation for your work

Salary on the low end for my specialty, no bonus system, decent but not outstanding 401k, matching after a year, expensive medical insurance for the coverage offered and copays involved, fairly cheap vision, life, and disability, plus several other types of insurance that are of little value.

Office / Work Environment

The building has needed serious mechanical and structural updates for quite a few years. They are working on some of them, but progress seems very slow. We often have issues with heat and air, there are literally open holes to crawl spaces where ducts should be, and there are lots of rough edges that have needed paint or repair for years. Lighting is often either non-existent or extremely bright and harsh.

Environmental Friendliness

Foam and plastic everything, in the cafeteria. No working recycling program, even in areas where plain paper could easily be recycled.

Work-Life Balance

Most of the supervisors and directors I’ve met make a serious effort to work around family or other big events. I’ve heard long-time employees regularly comment that ‘at least they take care of me when I ask for PTO (paid time off)’.
On the other hand, I and many other employees have been promised additional vacation or immediate vacation availability, but I’ve spoken with numerous employees who say that HR will lie to your face about this during the hiring process, then make no effort to meet what you agreed to, after you are hired. You will get 2 weeks of vacation per year, accrued at a rate of about 3 hrs per two week pay period.
HR policies do not support a decent work-life balance, and new hourly employees are forced to use a day of PTO before they can use sick time, until they have more than 2 weeks of sick days built up!

Company Image

Some things, the company does really well, but the main hospital has always had a poor reputation, and one of the first things I was told when I moved here was don’t let them take you here, if you go to the ER. Go to another hospital in the area. There is little emphasis on quality of care, and there’s are a few dodgy physicians in the system, but quality of care is ge really solid. The hospital still isn’t considered as good as others in the area, though.

Job Security

Many long-term employees have weathered numerous corporate changes, including ownership changes. If you are willing to accept the other issues, most positions here are relatively secure.

Handicapped Accessibility

For obvious reasons, handicapped access is pretty good, but floor surfaces are uneven, some ramps are extremely long, repairs seem to take much longer than necessary.

Workplace Safety

This is one area where there is little discussion, but a high expectation that people work with the appropriate safety precautions in place.

Challenging Work

Sometimes, the challenge is the crappy, outdated systems that we have to use, or trying to keep up, when they won’t hire the help you need. On the other hand, if you ignore the general atmosphere and do your thing, there are a lot of professionals doing quality work in a poorly managed system, and they are taking quite a bit of satisfaction from doing the job right.

Inclusive / Diverse

Fairly inclusive and diverse. I’ve seen better, but I’ve seen much worse.

Suggestions for improvement

  • As suggested above, rigorous review and evaluation of all mid- and upper-level management and directors by people outside of their division or department would bring a lot of dead weight to light. For the health of the company and quality of care, they REALLY need to let a large number of these people go. They desperately need better communication to all staff. They know they have trouble hiring people, but they don’t seem to understand that their crap HR policies annoy people almost from the date of hire.

What I like about the company

There are a lot of good people here, and most of them just quietly and professionally take care of their work.

What I dislike about the company

Constant penny-pinching (often in ways that are short-sighted and detrimental to work AND the company image), lack of meaningful feedback and performance reviews, HR policies that barely qualify as benefits and just make life harder for many employees, particularly hourly workers.

Company Culture
2.00
Support from management
3.00
Teamwork
2.00
Freedom to work independently
3.00
Internal Communication
1.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
2.00
Environmental Friendliness
1.00
Work-Life Balance
4.00
Company Image
2.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Community Health Systems, Inc.
  • City
    Springdale
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered Employee discounts is offered
  • 03.Feb 2019
  • Employee

Company Culture

The culture was one of "if you are not one of us, you're out"

Support from management

My immediate supervisor was a backstabber and sabotaged my work to make me appear bad to upper management after my initial supervisor in administration left the company (she applied and did not get my job before I did)

Teamwork

On the surface attempts to promote this front facing, but behind closed doors, completely the opposite

Freedom to work independently

If you were an independent worker, you were considered a threat, and they didn't like you, micromanaged EVERYTHING

Internal Communication

The attempt at openness was admirable, however the communication that went on behind closed doors that was backstabbing and went against what was said openly was deter mental to building a better culture

Gender Equality

No specific dealing with this

Career Development

Told that I would be replacing someone when they left w/in a year, and was let go within a month of being told this

Overall compensation for your work

It was until they decided that I made too much money and was let go because of the budget

Office / Work Environment

My office was in a run down trailer not attached to the mail hospital, and very dangerous and poor environment attempting to go back and forth

Work-Life Balance

Average

Company Image

The hospital has a very poor reputation, and now I know why

Workplace Safety

See above

Challenging Work

The actual work was not a challenge, dealing with the people was a challenge

Inclusive / Diverse

Only likes the mentality "our way or no way"

Suggestions for improvement

  • The physical environment. The "trailers" that are offices are horrible and in need of updates and repairs. This location keeps you from easily being able to interact in the hospital in order to perform your job duties.

What I like about the company

I was hired by an administrator that was "from the outside" and all was well while she was there and my leader and boss. We were able to make significant changes and gains

What I dislike about the company

Cooperate demanding micromanaging of every single little detail without any autonomy to work independently

Company Culture
1.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
1.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
3.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
1.00
Challenging Work
3.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Community Health Systems, Inc.
  • City
    Attleboro
  • Are you a Current or Former Employee?
    Former employee
  • Position
    C-Suite / Leadership

The following perks were offered to me

On site cafeteria is offered Employee discounts is offered Employee events is offered

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Review averages

  • 206 employees say

    Excellent (61)
    29.611650485437%
    Good (69)
    33.495145631068%
    Satisfactory (48)
    23.300970873786%
    Subpar (28)
    13.592233009709%
    3.30
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.00

kununu score comparisons

Community Health Systems
3.29
207 reviews

Industry average (Hospital & Health Care)
3.42
167,036 reviews

kununu average
3.38
3,737,000 reviews