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Review averages

  • 139 employees say

    Excellent (20)
    14.388489208633%
    Good (24)
    17.26618705036%
    Satisfactory (54)
    38.848920863309%
    Subpar (41)
    29.496402877698%
    2.60
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for CompuCom

Reviews - What employees say

2.60 Employees say
0.00 Applicants say
  • 09.Aug 2018
  • Employee

Company Culture

Company doesn't invest in its workers. Always cares about its profit margins more.

Support from management

Always looking for the fall guy when a customer is unhappy. Instead of fixing the problem, they rather show you the door.

Teamwork

It's hard to get into a rytem when the turn over is very high.

Freedom to work independently

Lot of micro management. To many layers of upper mgmt.

Internal Communication

Communication is fine but constantly dealing with being sold to another company. ..Office Max is the new owner...to moving it's HQ to another state. So much reorganization.

Gender Equality

Male dominated

Attitude towards older colleagues

Employees respectful

Career Development

What you being in is what you'll leave with. Don't expect any trainING beyond the basics.

Overall compensation for your work

Don't expect to make a good wage since they try to under bid the field. The salary you get going in will stay the same for years. ..unless you're mgmt. Then you may have a prayer.

Office / Work Environment

Always reinventing the wheel.

Environmental Friendliness

Customers treat outsourced people like 2nd class. Nobody will stick up for you.

Work-Life Balance

They frown on OT so that's one good thing if you value away time.

Company Image

Customers laugh at us because they know we cant delivery on a lot of the promises...and we rather pay the penalty than invest.

Job Security

It's easier to get rid of someone than to mold, train or teach.

Challenging Work

Work is challenging and you will stay busy

Suggestions for improvement

  • Take a cut on you profit margins and invest in your people. Happy employees equates to quality work.

What I like about the company

My over all staff is good and try hard.

What I dislike about the company

I can't reward the staff through pay increases, promotions or other perks.

Company Culture
2.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
2.00
Attitude towards older colleagues
4.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
2.00
Work-Life Balance
4.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Parking is offered 401(k) is offered Ability to work remotely is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Compucom Systems, Inc.
  • City
    Plano
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Executive leadership

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered

Company Culture

It's on paper, not practiced on it's own employees.

Support from management

Direct manager is OK. Beyond that, I don't know them. You are not important to anyone beyond your direct manager. Just know that you are on your own passed that.

Teamwork

Local Team members are really good with teamwork.

Freedom to work independently

This is your work, get it done. If you do, you'll not be handheld.

Internal Communication

Your customers will tell you before the company does.

Gender Equality

Females make less money for the same job.

Attitude towards older colleagues

Not aware of any issues.

Career Development

Not going to happen. The opportunity just isn't there. You will have to leave like most people do for better opportunities.

Overall compensation for your work

Well below market average. You will NEVER EVER get a raise working here. You are nothing to them when it comes to pay and you'll find that out when you start working for CompuCom. Are they concerned about retaining you? No! The turn over rate is out of control. Is that an issue for decision makers? No! They don't care. Actions speak very loud.

Office / Work Environment

It's a customer location, I've never been asked to a CompuCom office.

Environmental Friendliness

No idea what is the policy here.

Work-Life Balance

You will not get over time and you must use your vacation time or they get it back.

Company Image

I'm sure they look just fine to customers. Behind the magic curtain, it's a dark dark place. Moral for hourly people is very low. People leave just as fast as they can because of the low pay.

Job Security

Job Security and the IT market do not belong in the same sentence.

Handicapped Accessibility

Standard ramp and door I imagine.

Workplace Safety

Customer location, no issues.

Challenging Work

The best part...If you enjoy IT work.

Suggestions for improvement

  • Officers, Managers and all the other people that hold our lively hood in your hands, Either learn to how to start giving a crap about your people or get out of the job you have. If you can't afford to pay people fairly, then maybe consider getting people that know how to better negotiate contracts. Most companies do not seem to have a problem doing so. Being a cheap company to your employees will always effect your bottom line in a negative way. Good talent cost and the ROI gets proven consistently by the best companies in the world. They pay not to have "average". Want to soar? Make that change and watch.

What I like about the company

coworkers

What I dislike about the company

Attitude from the top is horrible.

Company Culture
2.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
4.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

401(k) is offered Tuition assistance is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Compucom Systems, Inc.
  • City
    Plano
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered

Company Culture

Culture? what culture?

Support from management

Exec level? Who are they? I wouldn't know them if we were the only people in a room. Local manager is great.. this is not his/her single star.

Teamwork

Co-workers are great.

Freedom to work independently

It's not a choice. You have to .

Internal Communication

You will not hear anything about job / contract situation until they are forced by leaks to tell you. Communication is horrible and horrible excuses behind the lack of communication. Employees are left in the dark.

Gender Equality

less pay for females.

Attitude towards older colleagues

Will only be able to bring in kids for what little money to pay. No educated kids on top of that. Fast food pays about as much.

Career Development

No chance for advancement but if that miracle did happen , do not expect and increase in pay for more responsibilities.

Overall compensation for your work

You will NEVER see a pay raise, and I mean, NEVER. Below market average to begin with. This company is the worst I've ever been a part of.

Office / Work Environment

Nice location, but a contractors location not a CompuCom building.

Work-Life Balance

Leave and go home not hearing anything about work. The way it's suppose to be.

Company Image

They have ticked off some serious customers, you'll have to ask them.

Job Security

There is none.

Challenging Work

It's IT.. Always Challenging

Inclusive / Diverse

All male on location

Suggestions for improvement

  • Employee turn over rate is horrible. Number one reason for leaving? Pay. My suggestion? Negotiate better with the companies you service so you can pay more or just get out of the business because you are killing the industry with 3rd world country pay. Don't think for a second that we don't know you are giving management raises and blatantly refusing hourly people wage increases. We know. Keep your overrated PTO and pay the people more.

What I like about the company

The program offerings for customers are great. CompuCom really does this well.

What I dislike about the company

Just the lack of caring about pay for employees. If you are a young single person living at home with your parents it may be OK but if you have a family, don't expect enough pay to support them. It's not going to happen here. Just know it up front and look elsewhere.
How about this..you can't do team building or have a holiday party for $10 a person. Merry Christmas? HA.... Such a disrespect to the field employees. Who knows what goes on at the corporate office. Complete customer facing people have a huge turn over rate because everyone and I mean EVERYONE pays better than CompuCom.

Company Culture
1.00
Support from management
1.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
1.00
Gender Equality
2.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
5.00
Work-Life Balance
5.00
Company Image
2.00
Job Security
1.00
Challenging Work
5.00
Inclusive / Diverse
2.00

The following benefits were offered to me

401(k) is offered Tuition assistance is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Compucom Systems
  • City
    Plano
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Other company profiles

Review averages

  • 139 employees say

    Excellent (20)
    14.388489208633%
    Good (24)
    17.26618705036%
    Satisfactory (54)
    38.848920863309%
    Subpar (41)
    29.496402877698%
    2.60
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

CompuCom
2.60
139 reviews

Industry average (Information Technology/Software/Software Engineering)
3.73
177,255 reviews

kununu average
3.33
3,041,000 reviews