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Conduit Global:What's it like to work here?

United States Industry Service and Support
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Review averages

  • 4 employees say

    Excellent (1)
    25%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (3)
    75%
    2.15
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Conduit Global

Reviews - What employees say

2.15 Employees say
0.00 Applicants say
  • 17.May 2018
  • Employee

Company Culture

The leadership/culture in this business is the most unprofessional I have ever experienced. The lack of care, communication and empathy are VERY evident.

Support from management

POOR. Poor leadership. Poor communication. Poor support.

Teamwork

It depends on which team you are placed. Each team has different people and supervisors, if you have a few good people who know how to behave professionally they will give you a better work experience, but otherwise, everything is "ever man for himself" type mentality. Even towards the customers.

Freedom to work independently

They have a "clean desk" policy that is atrocious. No employee should be sitting in a cubicle feeling like they are in prison, not being allowed any personal items. Its a depressing environment. They have hired so many people who have NO INTEGRITY and would steal customer information and abuse their power, so they implemented HARSH policies (which people hardly abide by) that severely handicap good employees and make them feel like they are children who are being punished. I've never in my life experienced a call center (non customer facing) that so strictly policed wardrobes they fired people for wearing open backed shoes (which were dressy and professional)... but let women wear unprofessional bonnets and head wraps like they are going to walmart on their day off.

Internal Communication

Horrible. You will as three different supervisors the SAME question and they will all give you conflicting answers. No manager is truly willing to help (as is their job) when call center agents are struggling with calls. They stand around and chat like it's a social event and act like they are "bothered" when asked to do their job.

Career Development

It's a joke.

Job Security

They will fire you in a minute because they will HIRE anyone with a high school diploma and no significant criminal background, regardless of integrity or fitness for the job.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
1.00
  • Company
    Conduit Global
  • City
    Mcleansville
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

Company Culture

No appreciation for employees and back stabbing contempt

Support from management

There is no support and management changes everyday as managers are fired or quit.

Teamwork

There is no teamwork and is quite cut throat

Freedom to work independently

There is no independent working and everything that is said and done is analyzed with a fine tooth comb.

Internal Communication

Rules vary by supervisor and change momentarily and by employee.

Gender Equality

Mainly female employees but top management is all men.

Attitude towards older colleagues

No respect. Most employees don't last more than a year.

Career Development

None.

Overall compensation for your work

Lowest wages in the industry and medical benefits to expensive to afford.

Office / Work Environment

Computers don't work, no assigned seats, you have to get to work at least 30 minutes early to find a working computer with a working phone or you will be marked late and lose points.

Environmental Friendliness

Back stabbing and cut throat. Misery loves company.

Work-Life Balance

They will not work around school or family schedule and do not approve time off even when pto is available.

Company Image

Laughing stock. Known to hire anyone to fill the ever empty seats.

Job Security

No job security. Can be fired at any moment for a bad survey.

Handicapped Accessibility

While on crutches I could not bring my bag to my desk to carry my drink and no assistance.

Workplace Safety

Fell on untreated ice when I had to come to work in inclement weather and then was denied workers comp for my torn cartilage in my knee.

Challenging Work

You have to provide excellent customer service with broken equipment and poor products that cost more than they are worth and no real warranties.

Inclusive / Diverse

No true diversity

Suggestions for improvement

  • Complete change of management and add some values.

What I like about the company

I received valuable experience that put me in the pool for a career that I can thrive in at a reputable company.

What I dislike about the company

Everything else.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
5.00
Inclusive / Diverse
1.00
  • Company
    Conduit Global
  • City
    Mcleansville
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others
  • 15.Dec 2016
  • Employee

Company Culture

Very good environment you are assigned to a team and they become more like your family.

Support from management

Any questions you may havr, a supervisor is always available to help out.

Teamwork

Your team becomes your family and always willing to help

Freedom to work independently

You have your own computer and line and you are responsible for,your own success, but you do have weekly meetings with your supervisor.

Internal Communication

There are constant paid trainings for when the information changes.

Gender Equality

Yes everyone on the same page

Attitude towards older colleagues

No discrimination towards older enployees

Career Development

Yes constant further trainings on new systems or products

Overall compensation for your work

Good pay for a customer service representative

Office / Work Environment

Very comfortable to be in and computers are update.

Environmental Friendliness

Everything goes in one trash can

Work-Life Balance

You can sign up for over time if you like. There are schedule bids for if your schedule doesn't fit your needs and of course time off.

Company Image

Yes

Job Security

Yes, as long as you do your job and meet the percentages your job is stable

Handicapped Accessibility

Yes, even has a bus that transport people who aren't able to bring themselves

Workplace Safety

Yes

Challenging Work

Only thing challenging is difficult customers

Inclusive / Diverse

Very diverse place

Suggestions for improvement

  • N/a

What I like about the company

Felxible hours, easy room for advancement

What I dislike about the company

Days off can be hard to get based on the criteria for the amount of employees staffed for that day

Company Culture
4.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
1.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Conduit Global
  • City
    Mcleansville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Employee discounts is offered Vehicle allowance is offered Employee events is offered Free Snacks/Drinks is offered

Other company profiles

Review averages

  • 4 employees say

    Excellent (1)
    25%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (3)
    75%
    2.15
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Conduit Global
2.15
4 reviews

Industry average (Service and Support)
3.22
78,172 reviews

kununu average
3.30
2,675,000 reviews