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Convergent Outsourcing:What's it like to work here?

United States Industry Consumer Electronics
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Review averages

  • 2 employees say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    50%
    Subpar (1)
    50%
    1.75
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

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Reviews for Convergent Outsourcing

Reviews - What employees say

1.75 Employees say
0.00 Applicants say
  • 24.Oct 2017
  • Employee

Company Culture

Management is very comfortable with supporting and continuing a culture of mediocrity. From the first day of training new agents are taught from a punitive position in regards to the expectation of quality in customer service. A call center that trains the cs rep without any "hands on" materials, equipment or training modules in place.

Support from management

No

Teamwork

No, you may be able to cultivate assistance between certain members, however should you need a more specific expertise i.e. IT those team members seem dedicated to higher management levels giving little priority to the "boots on the ground".

  • 12.Nov 2015
  • Employee

CSR

2.39

What I like about the company

50 hours a week no flexibility. Work most weekends


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Review averages

  • 2 employees say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    50%
    Subpar (1)
    50%
    1.75
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Convergent Outsourcing
1.75
2 reviews

Industry average (Consumer Electronics)
3.12
31,888 reviews

kununu average
3.18
2,228,000 reviews