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Convergys:What's it like to work here?

United States Industry IT
ConvergysConvergysConvergys
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Review averages

  • 236 employees say

    Excellent (51)
    21.610169491525%
    Good (45)
    19.067796610169%
    Satisfactory (55)
    23.305084745763%
    Subpar (85)
    36.016949152542%
    2.71
  • 8 applicants say

    Excellent (0)
    0%
    Good (3)
    37.5%
    Satisfactory (1)
    12.5%
    Subpar (4)
    50%
    2.14

Reviews for Convergys

Reviews - What employees say

2.71 Employees say
2.14 Applicants say
  • 10.Jun 2017
  • Employee

Suggestions for improvement

  • The people who manage the project need more professionalism and more interest

What I like about the company

The site of work is very pleasant / human quality / companionship / variety of schedules / the company is very organized / we have incentives /

What I dislike about the company

the project moved out the country and the




The senior managers are more interested in the employees and the company

  • 06.Jun 2017 (Last edit 07.Jun 2017)
  • Employee

Suggestions for improvement

  • 1) Pay raises. In the 6+ years since I started, the starting pay has only gone up by $1/hr (depending on the project). 2) Better cubes, so you don't have to strain to hear your customer 3) Make it easier to use PTO 4) Add sick time. People come in when they're sick because they get penalized, and spread their coughing & sneezing around.

What I like about the company

Good co-workers. Some of the Team Leaders are good.

  • 01.Jun 2017
  • Employee

Career Development

Temporary Possition with the chance to move on to another company if you wanted to

Workplace Safety

it was a call center there was some safety training

What I like about the company

There was some support from trainers and some of the other employees

What I dislike about the company

the training started very early in the morning. I don't drive and because of the location I had to leave my house extremely early in order to take the required amount of buses to get there on time


Review averages

  • 236 employees say

    Excellent (51)
    21.610169491525%
    Good (45)
    19.067796610169%
    Satisfactory (55)
    23.305084745763%
    Subpar (85)
    36.016949152542%
    2.71
  • 8 applicants say

    Excellent (0)
    0%
    Good (3)
    37.5%
    Satisfactory (1)
    12.5%
    Subpar (4)
    50%
    2.14

kununu score comparisons

Convergys
2.69
244 reviews

Industry average (IT)
3.61
110,338 reviews

kununu average
3.12
1,622,000 reviews