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Convergys:What's it like to work here?

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Review averages

  • 281 employees say

    Excellent (69)
    24.555160142349%
    Good (57)
    20.284697508897%
    Satisfactory (64)
    22.775800711744%
    Subpar (91)
    32.384341637011%
    2.82
  • 9 applicants say

    Excellent (1)
    11.111111111111%
    Good (3)
    33.333333333333%
    Satisfactory (1)
    11.111111111111%
    Subpar (4)
    44.444444444444%
    2.46

Reviews for Convergys

Reviews - What employees say

2.82 Employees say
2.46 Applicants say
  • 13.Dec 2017
  • Employee

Company Culture

Mostly email communication

Support from management

Do it or get out

Teamwork

On your own with phones

Freedom to work independently

Follow the rules

Internal Communication

Have weekly coaching sessions

Gender Equality

Excellent

Attitude towards older colleagues

Mostly young people

Career Development

Dead end

Overall compensation for your work

Needs to pay more

Office / Work Environment

Loud

Environmental Friendliness

Had bedbugs in comuters while I was there

Suggestions for improvement

  • Everything. They have rude TL's(team leaders). Training was ok(some trainers were mean) until they train you to put in codes to sell their stuff. It is not thorough enough. It was hard in IP to sell because customers usually already had everything. Having to get a sell everyday is the worse part of the job. It's a high stressful job. That place is just a big mess.

What I like about the company

The insurance and break room.


Review averages

  • 281 employees say

    Excellent (69)
    24.555160142349%
    Good (57)
    20.284697508897%
    Satisfactory (64)
    22.775800711744%
    Subpar (91)
    32.384341637011%
    2.82
  • 9 applicants say

    Excellent (1)
    11.111111111111%
    Good (3)
    33.333333333333%
    Satisfactory (1)
    11.111111111111%
    Subpar (4)
    44.444444444444%
    2.46

kununu score comparisons

Convergys
2.80
290 reviews

Industry average (Information Technology/Software/Software Engineering)
3.61
131,319 reviews

kununu average
3.22
2,345,000 reviews