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Convergys

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ConvergysConvergysConvergys
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Review averages

  • 10 employees say

    Very good (0)
    0%
    Good (2)
    20%
    Satisfactory (2)
    20%
    Sufficient (6)
    60%
    1.85
  • 0 applicants say

    Very good (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Sufficient (0)
    0%
    0.00

Other company profiles

Reviews for Convergys

Reviews - What employees say

1.85 Employees say
0.00 Applicants say
  • 12.Dec 2016
  • Employee

Suggestions for improvement

  • Start giving your employees a reason to care. Let them know that they don't have to worry about walking through the door and getting fired everyday

I like about the employer

There was definitely a sense of teamwork at convergys. There of course had to be since management doesn't care enough to help out with anything. We had to help each other.

I dislike about the employer

Convergys is the sweatshop of call centers. They do not care about their employees at all. The constant threat of being fired is held over everyone's head at all times, even if you are doing a good job.

  • 08.Dec 2016
  • Employee

Company culture

For an international company, I would've thought that their view of the future would be somewhat brighter...

Support from Management

There was too much focus on metrics and not enough (if any) on employee satisfaction...

Teamwork

Pretty much a "dog-eat-dog" mindset

Level of Autonomy

A little TOO MUCH, to where there was almost NO supervision at times...

Communication

Many of the product and policy changes came within minutes of initial rollout...

  • 30.Sep 2016
  • Employee

Support from Management

Employees are not considered in decision making at all

Overall Compensation for your work

There's usually lots of work. The hourly wage is not enough to add up to the amount of work the employees do. It isn't nearly enough to support a family.

Work-Life Balance

It is very hard to get days off

I like about the employer

There were a FEW good supervisors

I dislike about the employer

Management was horrible. The company does not work around any other schedule at all. The turn around rate is through the roof.


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Review averages

  • 10 employees say

    Very good (0)
    0%
    Good (2)
    20%
    Satisfactory (2)
    20%
    Sufficient (6)
    60%
    1.85
  • 0 applicants say

    Very good (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Sufficient (0)
    0%
    0.00

kununu score comparisons

Convergys
1.85
10 reviews

Industry average (Other industries)
2.72
129,589 reviews

kununu average
3.13
1,456,000 reviews