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Convergys:What's it like to work here?

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Review averages

  • 9 employees say

    Very good (0)
    0%
    Good (2)
    22.222222222222%
    Satisfactory (1)
    11.111111111111%
    Sufficient (6)
    66.666666666667%
    1.81
  • 0 applicants say

    Very good (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Sufficient (0)
    0%
    0.00

Other company profiles

Reviews for Convergys

Reviews - What employees say

1.81 Employees say
0.00 Applicants say
  • 08.Dec 2016
  • Employee

Company culture

For an international company, I would've thought that their view of the future would be somewhat brighter...

Support from Management

There was too much focus on metrics and not enough (if any) on employee satisfaction...

Teamwork

Pretty much a "dog-eat-dog" mindset

Level of Autonomy

A little TOO MUCH, to where there was almost NO supervision at times...

Communication

Many of the product and policy changes came within minutes of initial rollout...

  • 30.Sep 2016
  • Employee

Support from Management

Employees are not considered in decision making at all

Overall Compensation for your work

There's usually lots of work. The hourly wage is not enough to add up to the amount of work the employees do. It isn't nearly enough to support a family.

Work-Life Balance

It is very hard to get days off

I like about the employer

There were a FEW good supervisors

I dislike about the employer

Management was horrible. The company does not work around any other schedule at all. The turn around rate is through the roof.

  • 05.Sep 2016
  • Employee

Suggestions for improvement

  • They need to work on communication,and need to have competent supervisors who actually know what to do to help employees.

Review averages

  • 9 employees say

    Very good (0)
    0%
    Good (2)
    22.222222222222%
    Satisfactory (1)
    11.111111111111%
    Sufficient (6)
    66.666666666667%
    1.81
  • 0 applicants say

    Very good (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Sufficient (0)
    0%
    0.00

kununu score comparisons

Convergys
1.81
9 reviews

Industry average (Other industries)
2.71
130,211 reviews

kununu average
3.12
1,493,000 reviews