- Convergys16.Dec 2015
Support from Management
I worked for Convergys for a little over 2 years. During this time, I had several leads. If you are fortunate to get a good lead, you will succeed. I had a very good lead for awhile. The project we were on was lost and Convergys did put us on other projects. Then I had a terrible lead. He went out of his way to not help me. I went on a leave. HR is in another country. Absence dates were wrong and he would not fix them. He was suppose to contact them. My pay was always wrong. Etc. My last lead was the reason I left.
Suggestions for improvement
- Company needs to put more thought and effort into training and developing good leads. Also, supervisors should interact with employees.