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Employer Reviews

2.28
  • Dec 22, 2015

Culture Failure

company Convergys.
City Phoenix
Are you a Current or Former Employee? Former job since 2015
Position Others
Department Production

Support from Management

I reached out to the Site Director prior to my terminaton stating my concerns, predicting my impending fate, and highlighted specifically what I needed to no response. Being this was the person to reach out to the deaf ears indicated a lack of care at the top.

Suggestions for improvement

  • From a purely business perspective the only possible conduit for change is to wipe the place clean of the incompetent leaders. Install a dynamic leader to give the place one voice. Clean out the majority of thr unprofessional and unmotivated employees. Bring in new clients that hire at a decent wage attracting better qualified candidates, producing better results. Convergys is wasting a potential showpiece facility, in a prime area, with an educated workforce available on the current inhabitants.

Compare total score on kununu

This company in comparison to all other companies on kununu  based on 1,322,000 reviews

Convergys.
2.28
kununu average
3.18

This company in comparison to all other companies in its industry Other industries  based on 95,014 reviews

Convergys.
2.28
Average of Other industries
2.69

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