- ConvergysNov 12, 2015
City Lubbock, TX
Are you a Current or Former Employee? Former job since 2014
Rather difficult to have an accident there but sure.
Suggestions for improvement
- Relax on the sales. Especially in the IP department. Customers usually already have all services. Glad y'all raised the pay though. That's good. Also need better TL's and support chat. Need better and more intensive training on putting the sales together. That's is stupidly complex.
I like about the employer
The times you could work and the overtime you could get. Health care was pretty good.