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  • Mar 17, 2016

Business Resolution Specialist

company Convergys/AT&T
City Erlanger
Are you a Current or Former Employee? Former job since 2016
Position Others
Department IT


They have chat systems for you to ask questions among employees when supervisors were gone. I've had rude responses and also no responses.

Suggestions for improvement

  • Scheduling was a negative aspect. Once you chose a schedule you were locked in with no chance of switching. I chose 4 10's and eventually wanted to go to 8 5's but it was not possible.

I like about the employer

I loved the company and employees in my group.

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