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Convey Health Solutions, Inc:What's it like to work here?

United States Industry Pharmaceuticals/Biotech
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Convey Health Solutions, IncConvey Health Solutions, IncConvey Health Solutions, Inc
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Review averages

  • 12 employees say

    Excellent (3)
    25%
    Good (1)
    8.3333333333333%
    Satisfactory (1)
    8.3333333333333%
    Subpar (7)
    58.333333333333%
    2.37
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Convey Health Solutions, Inc

Reviews - What employees say

2.37 Employees say
0.00 Applicants say

Company Culture

Convey is more than willing to pay OT ,because the base pay is so little. 13 systems to learn and access every week, they should pay the people that put in the work and do their job correctly a lot more.

Support from management

Less than zero.

Teamwork

The only thing I regret about leaving is the friends I made, and how we had each other's backs.

Freedom to work independently

You have to get permission to transfer to different departments, and half the time the permission is given by someone who tells you to call the wrong department. You are given 2 15-minute bathroom/smoke breaks.. the nearest bathroom is 5 minutes away

Internal Communication

Work instructions are outdated, as is training material. But the CCR is expected to get 93% quality score on each call. Updates/upskill training is few and far between. Supervisors are given far too much to do, and never have time for their advocates.

Attitude towards older colleagues

Convey treats their employees the same. But seemingly doesn't care about anyone.

Career Development

I constantly asked for more work, anything to establish my worth, and was told they coyld give me "projects", but at the same pay, and no advancement.

Overall compensation for your work

You can be promoted to train, mentor others and then be sat down again at the same pay rate as those you trained.

Office / Work Environment

No windows, tiny work areas, broken bathrooms... no way!

Environmental Friendliness

Like the one time they flushed chemicals through the a.c. vents and didn't warn us, and then wanted us to stay in the room because it was "harmless"...

Work-Life Balance

You should not have to work 60 hours a week to make ends meet.

Job Security

Nothing is permanent. Nobody is safe.

Handicapped Accessibility

The floors are a mess, bare concrete, lumpy and pitted. Nearest bathroom is 1000 feet from anywhere with 1 wheelchair accessible stall.

Workplace Safety

Bare concrete means dust. Recent hurricane means mold due to dampness. Strong chemicals used to clean that burn the nose and lungs of anyone unfortunate enough to breathe it.

Challenging Work

10 seconds to sum up and notate your call before the next call comes in...

Suggestions for improvement

  • Incremental raises every year, supervisors that give a darn about their employees, job security, permanent positions available for those that have proven they can do the work.

What I like about the company

The people, the potlucks, the training classes.

What I dislike about the company

Impermanence, no pay raises for loyal employees.

Company Culture
1.00
Support from management
1.00
Teamwork
4.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Healthcare (including vision and dental) is offered
  • Company
    Convey Health Solutions, Inc
  • City
    Fort Pierce
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others
  • 09.Mar 2017
  • Employee

Growth

1.00

Gender Equality

Na

Company Culture
1.00
Gender Equality
1.00
  • Company
    Convey Health Solutions, Inc
  • City
    Fort Pierce
  • Are you a Current or Former Employee?
    n/a
  • Position
    C-Suite / Leadership
  • Department
    Research/development
  • 19.Jan 2017
  • Employee

Company Culture

Very bias

Support from management

No flexability

Teamwork

It is every man for themselves

Freedom to work independently

Poor

Internal Communication

Information learned from clients and then the company

Gender Equality

I guess so

Attitude towards older colleagues

Ignored

Career Development

It is not what you know it is who you know

Overall compensation for your work

Very low salary and minimum benefits

Office / Work Environment

Broken chairs, bugs, very tight working space

Environmental Friendliness

Poor

Work-Life Balance

No flexability with shifts, days off

Company Image

No

Job Security

They say full-time but layoff can happen whenever

Handicapped Accessibility

Poor

Workplace Safety

No, occasionally has fire drills

Challenging Work

No

Suggestions for improvement

  • Try coaching when worker are struggling, better training, don'the just go from classroom to phone.

What I like about the company

Better parking for handicapped

What I dislike about the company

Dirty, poor management, no consideration for employees. Just a body at a desk.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00

The following benefits were offered to me

Paid time off is offered
  • Company
    Convey Health Solutions, Inc
  • City
    Fort Pierce
  • Are you a Current or Former Employee?
    Former job since 2017
  • Position
    Employee
  • Department
    Others

Other company profiles

Review averages

  • 12 employees say

    Excellent (3)
    25%
    Good (1)
    8.3333333333333%
    Satisfactory (1)
    8.3333333333333%
    Subpar (7)
    58.333333333333%
    2.37
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Convey Health Solutions, Inc
2.37
12 reviews

Industry average (Pharmaceuticals/Biotech)
3.07
42,125 reviews

kununu average
3.30
2,678,000 reviews