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Cooper’s Hawk Winery & Restaurant:What's it like to work here?

United States Industry Service and Support
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Cooper’s Hawk Winery & Restaurant experience report

  • 18.Oct 2017
  • Employee

The host stand

3.28

Support from management

Management are SOMETIMES supportive. Some times when things go the wrong way, they usually take the guest side instead of hearing what really went down. The guest will come off as rude and say certain things to the host, and the host has to take it and let the manager know. Management usually does not come right at that moment when it happens.

Teamwork

Team work is in the middle. We have our strongest people who are willing to help out our fellow hostes in the time of need. We also have our lazy people who only wants to do one thing and that one thing only. They do not want to sit guest, they do not want to clean tables nor do bathroom checks.

Freedom to work independently

You yourself can work independently at the host stand, but you will always have co workers on the side to help you out in the time of need.

Internal Communication

Communication is poor, you have to constantly remind managers they have a call. Sometimes they do not have a headset/radio so you have to search around the building to find them.

Gender Equality

Accept all gender, all gender is accept as far as man jobs too.

Environmental Friendliness

Co workers are friendly, and very helpful. If we ever need help at the host stand, servers are willing to help out. Also guest who come in are very friendly as well.

Job Security

Security is always there, also we do have the police or non emergency number on our computers as well.

Handicapped Accessibility

We do have handicapped accessibility.

Workplace Safety

We have security there Thursday- Sunday just in case something happens.

Inclusive / Diverse

Very diverse accepts all.

Suggestions for improvement

  • Work on the communication at the job, sitting down with individuals,

What I like about the company

Co workers are nice, helpful, every one gets a long. We also have good discounts, and we have an app where we can release shifts or pick up shifts.

What I dislike about the company

The pay, we cannot get over time, some of the managers, the servers annoy us at the host stand about tables.

Company Culture
2.00
Support from management
2.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
2.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
2.00
Inclusive / Diverse
5.00
  • Company
    Cooper’s hawk winery and restaurant
  • City
    Orland Park
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Employee discounts is offered