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Costco Wholesale:What's it like to work here?

United States Industry Retail & Consumer Goods
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Review averages

  • 600 employees say

    Excellent (387)
    64.5%
    Good (142)
    23.666666666667%
    Satisfactory (56)
    9.3333333333333%
    Subpar (15)
    2.5%
    4.09
  • 4 applicants say

    Excellent (1)
    25%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (3)
    75%
    1.80

Reviews for Costco Wholesale

Reviews - What employees say

4.09 Employees say
1.80 Applicants say

Company Culture

Overall the culture is great, but personally at the immediate level my team's treatment of one another is not too positive

Support from management

As with other areas this will depend on who your current manager is. Some are better than others. However, you will likely have a few you can go to for help. Every manager I've ever met started as a cart pusher or cashier or stocker. They know what the job is that they're expecting you to do. Not only that but they also help. My managers will stock or help out on the front lanes. Our warehouse manager even blocks down the floor. It's amazing and encouraging to see that they're willing to do that

Teamwork

This is manger dependent. Some are better than others. However, in general the high stress levels create more of a clash of less positive outbursts.

Freedom to work independently

I'm trusted to work independently all the time.

Internal Communication

Communication between mangers and different departments is the main source of frustration at my work across the board.

Gender Equality

Our company is working to promote women, but should continue to do more to get women into the highest levels in the company.

Attitude towards older colleagues

I don't see much if any ageism at work.

Career Development

While I am comfortable at the lowest level of employment the opportunities are there.

Overall compensation for your work

My compensation is the best in the retail industry.

Office / Work Environment

It's a warehouse but we have decent lighting and temperature control.

Environmental Friendliness

While we do properly recycle some warehouse waste products like light bulbs and batteries, we throw away a lot of paper and cans.

Work-Life Balance

We're given appropriate levels of time off and there's understanding for issues that pop up.

Company Image

This is a great company that I am proud to be a part of even if I have some issues at my current warehouse. The company as a whole is doing the right thing.

Job Security

The department I stock doesn't do the best in sales so it could be phased out. However I would be able to move to another department if that happened.

Handicapped Accessibility

We have a downstairs break room which is ADA compliant.

Workplace Safety

We have a training program in place, but we're not always properly retrained. Often your badge just gets scanned without the training material provided.

Challenging Work

My job is pretty easy.

Inclusive / Diverse

Overall, the company does great with this. But at my particular location not so much.

Suggestions for improvement

  • I mentioned this in the constructive criticism part... be faster to adopt new technologies. Be more environmentally conscious especially at the warehouse level. In regards to culture I believe it's about accountability and enforcement of the policies that already exist.

What I like about the company

This job has helped me become debt free for the first time in my life. On top of that the amazing heath care benefits meant that when I was diagnosed with MS I was still able to afford to get the care I needed. And Costco helped me apply for FMLA and was understanding and supportive of my health care issues. I've had amazing managers because they all started at the lowest level in the company and worked their way up. It means they know what it is they're asking of their employees. They also help out. My managers stock alongside me. Our warehouse manager helps block the floor down when we're open. You'll always run into not so great leaders or coworkers, but the overall experience has been better than any other major retailer.

What I dislike about the company

I wish communication was better across the board but especially at the warehouse level. A lot of frustrations exist because someone forgot to inform someone else of a change or issue. That leads to last minute tasks needing to be completed. We're a bit behind in the technology sector compared to competitors. We're slow to adopt new advancements. That's gradually changing but like our register system is pretty antiquated. I also wish we were further along in the environmentally friendly category. We've implemented some things in this, but could do more especially at the warehouse level.

Company Culture
4.00
Support from management
5.00
Teamwork
3.00
Freedom to work independently
5.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
2.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Costco Wholesale
  • City
    Manchester
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered

Company Culture

Working at Costco is like going back home to see more of my family. We've all been there for so long, we'd do anything for each other. Most of the members are just as kind and a pleasant to serve.

Support from management

Yes, we all show each other support and respect for individual success.

Teamwork

Yes, if there are ever any problems between employees is taken care of in a very professional manner, honestly and openly.

Freedom to work independently

Each department depends on independent knowledge of the department but there for each other if needed

Internal Communication

Communication with employees is comfortable, as we've all known each other for many years and speaking with members may prove to be challenging for those with mor difficult personalities but overall pleasant encounters.

Gender Equality

Costco is a very diverse work environment and everyone gets along famously

Attitude towards older colleagues

Yes, there are many employees where age ranges from 18 to mid 60's.

Career Development

There are many opportunities for growth and they prefer to promote from within rather than hiring from external sources.

Overall compensation for your work

Yes, our pay is much higher than the competition

Office / Work Environment

Yes, with each concern I've ever had working in the photo center, they were very attentive to my needs.

Environmental Friendliness

Yes, this is one area I've stressed major concerns over the years and they were compliant with as many as they were able to, including a recycling program within the warehouse

Work-Life Balance

The work schedule is never too overbearing, so having a life outside of work isn't a difficult task.

Company Image

Yes, the experiences and connections I've made are priceless.

Job Security

Yes, we have a union which helps knowing there is an extra system in place who has my back

Handicapped Accessibility

Yes everything is at ground level and managed properly for handicap accessiblity

Workplace Safety

Each safety concern I've ever had, especially working with harsh chemicals, they took extra care to make sure all of my safety needs were met.

Challenging Work

With each new department comes new challenges to overcome.

Inclusive / Diverse

I have plenty of experience sharing opinions and thoughts of how to increase sales & events and encourage creativity from each emolpyee.

Suggestions for improvement

  • I would allow more creative methods to be implemented to help increase sales. Each warehouse is different, with different demographics and the employees know this the best. Creative ideas should be embraced moreso than they currently are. Also, recognitio

What I like about the company

I have learned several important lessons while at Costco, most of which helped me enhance my personal growth. I have made life-long connections that I would consider priceless. Through the college retention program, I have always felt confortable knowing

What I dislike about the company

I strongly disapprove with the general male schovenism that subtly resides throughout the company. It's rare to encounter but I've had to give up a higher-ranking position due to the harrassment from a male manager. It's unfortunate but once spoke about t

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Paid Parental Leave is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Costco Wholesale
  • City
    Nesconset
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered

Company Culture

The only negative thing I have to say is that because Costco only promotes from within, it can create an atmosphere of serious competition between colleagues. Other than that, It often feels like a big family and I feel I can trust the people I work with everyday.

Support from management

The only negative thing I have to say is that because Costco only promotes from within, it can create an atmosphere of serious competition between colleagues. Other than that, It often feels like a big family and I feel I can trust the people I work with everyday.

Attitude towards older colleagues

Can be somewhat preferential to younger, more able-bodied individuals but treats veteran employees well

Environmental Friendliness

There are systems put in place to separate trash, but members don't always abide by our color-coded waste baskets

Work-Life Balance

This really depends on your position

Handicapped Accessibility

Not so much for the employees, and can often be difficult for lesser-abled members to shop with us, but we are trained to always assist anyone in need

Workplace Safety

They even have security in the parking lot after hours so we can safely make it to our vehicles

Challenging Work

It is often more physically challenging than mentally, but you are well compensated for your efforts

Suggestions for improvement

  • I think the hiring could be a little more inclusive.

What I like about the company

Good benefits, good hours, and all raises are based on the hours you have put in and not your performance. A lot of my colleagues are able to support families with this job and build meaningful, lifetime careers. The work is hard and they have high expectations but it is all worth it. If you work in retail, this is THE company you want to end up with. You can rise through the ranks without a college degree, and they are very accommodating to those who need to take time off for personal or family issues. We major holidays off and PAID, and the health insurance is excellent. It would take a lot for me to leave this company, and I believe many of my colleagues would agree.

What I dislike about the company

I feel like they often advertise themselves as a company that can provide for a differently-abled employee but in my experience this may not always be the case. They seem to prefer to hire people who are younger and more physically fit for many job titles. They only promote from within, and while I appreciate that all my superiors started off pushing carts just like myself, it often creates an extremely competitive work environment that has the potential to be toxic at times.

Company Culture
4.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Desirable office location is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Costco Wholesale Corporation
  • City
    Waltham
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Health and wellness programs is offered Employee events is offered Free Snacks/Drinks is offered

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Review averages

  • 600 employees say

    Excellent (387)
    64.5%
    Good (142)
    23.666666666667%
    Satisfactory (56)
    9.3333333333333%
    Subpar (15)
    2.5%
    4.09
  • 4 applicants say

    Excellent (1)
    25%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (3)
    75%
    1.80

kununu score comparisons

Costco Wholesale
4.08
604 reviews

Industry average (Retail & Consumer Goods)
3.25
202,866 reviews

kununu average
3.39
3,809,000 reviews