- Cracker Barrel Old Country Store03.Mar 2018
Suggestions for improvement
- Nothing I like it just the way it is.
Restaurant mgrs are a joke.
Retail mgr works with your schedule
For all we in retail, we need better compensation. Guest thinks we are the ones responsible for why they have to wait almost 40 minutes for to go orders they call in 20 minutes ahead of time. They think we are responsible for their guest check being wrong just because we ring it up. We have to listen to every complaint about their experience from the time they get to the hostess stand, their bad service etc.....and when you we use our S.T.A.R.S. and ask if they would like to speak to a mgr, they say No which mean we've spent 5 minutes listening to complaints when we could've been waiting on the next guest
Everyone is very nice and helpful
Apparently if one of the employees are needing help and asks the main manager for help, he could get fired for helping mark the clean and dirty tables on the ipad.
We all try to help each other to keep business moving fast.
Sometimes the manager's don't communicate with the employees very well.
They're all different individuals with different backgrounds which work to make things broaden.
Horrible. Just that simple. All the good ones quit or got fired because of the sneaky ones. Sad.
No one likes to stock and its Management responsibility to make sure it gets done. When its brought to their attention they still allow it to happen. Then get the incoming staff to do that while trying to get tickets done too. How can you continuously go do that and remember your orders? Ridiculous.
They believe that family comes first, and try hard to make every employee feel like part of their family. They do their best to accommodate young high school students by working around their class and sports schedule
I don't feel the pay scale is right. After working there for over 5 years, I still don't make $10.00 an hour
Every day is like a new day with new people to talk to and make laugh.
They have you push certain things everyday and some people just don't want it they just came in for a meal in most cases and do not want to shop.