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Crotched Mountain Foundation Inc:What's it like to work here?

United States Industry Hospital & Health Care
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Reviews for Crotched Mountain Foundation Inc

Review factors

Feel-Good Factor

Company Culture
3.00
Support from management
2.00
Teamwork
4.00
Freedom to work independently
4.50
Internal Communication
3.00
Office / Work Environment
3.50
Environmental Friendliness
2.50
Work-Life Balance
4.50
Challenging Work
3.50
Inclusive / Diverse
3.00

Career factor

Gender Equality
3.50
Attitude towards older colleagues
4.00
Career Development
3.50
Overall compensation for your work
2.50
Company Image
3.50
Job Security
3.50
Handicapped Accessibility
4.00
Workplace Safety
3.50
Benefits

The following benefits are offered

No flex. working hours Parking in 1 of 2 reviews Easy access to public transportation No stock or equity options 401(k) in 2 of 2 reviews Onsite daycare facility in 2 of 2 reviews No reimbursed daycare No ability to work remotely No desirable office location No tuition assistance Paid Parental Leave in 1 of 2 reviews No defined contribution company match/employer 401(k) match Flexible spending account in 1 of 2 reviews Paid time off in 2 of 2 reviews Healthcare (including vision and dental) in 1 of 2 reviews No relocation allowance Life insurance in 1 of 2 reviews

The following perks are offered

On site cafeteria in 2 of 2 reviews No meal or transportation allowance No health and wellness programs No employee discounts Vehicle allowance in 1 of 2 reviews No employee events No dogs allowed No fitness center on site No company provided food and/or drink
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Reviews

  • 26.May 2017
  • Employee

Company Culture

The culture at CMF is scattered and confusing, with many different bosses saying conflicting things and no clear message. You have direct superiors, shift supervisors, department heads, and often it is difficult to tell who is responsible/accountable/in charge.

Support from management

The system of behavior management we use with clients emphasizes their safety to the exclusion of staff safety. There is no mechanism of proactively encouraging good behavior or reinforcing it in clients, and the safety system we use is inadequate for dealing with clients who are violent and seeking to cause real harm.

Teamwork

Among other workers there is an "in the trenches" feeling, but since there is a great deal of misinformation and "this boss said that, but that boss said this" it can be very difficult to be on the same page.

Freedom to work independently

If anything, I feel there is too much autonomy. Too often it seems like the administration is so removed from direct client care that they have no idea how hard it is.

Internal Communication

There is ostensibly regular communication, but most of it is very "fluff." Information about raffles and music events are great, but information about policies tends to trickle down and then get suddenly announced three months after it goes live.

Gender Equality

While women outnumber men significantly, the pay scale is dramatically skewed. Men make more and are more likely to be heard and believed when they say something is dangerous. After being attacked by a client and having my glasses broken, I was told that I was a "wuss" by a male supervisor, who then totally changed his tune when a male staff said that he had been hit.

Attitude towards older colleagues

CMF keeps their employees and supports their continued employment, but has been on a pay scale freeze for almost eight years. There are now employees starting at higher rates than their 30 year employees make.

Career Development

With the pay scale freeze, there is little to no advancement or achievement to be found. Even when moving departments or taking on more responsibility, CMF administration will routinely refuse to up the pay.

Overall compensation for your work

My job was relatively well compensated. Others were less so. I was also lied to about raises. I was supposed to get a raise after my first good review, and after my first review the same person who told me that then denied ever saying it and said there would be no raises.

Office / Work Environment

Repairs often take 2-5 weeks. Work orders often go months without being fulfilled. Often, when the work is done, it is slipshod and "shoestring" rather than correctly fixed.

Environmental Friendliness

Most facilities use all paper and plastic products, and recycling is no longer a priority in most of the group homes.

Work-Life Balance

CMF is relatively conscientious about time off, maternity leave, Family Leave, and so on. Their bereavement policy excludes anyone who isn't mother, father, sister, or brother. Having had a close relative die, I found that very upsetting.

Company Image

CMF is viewed largely as a good "poaching ground" because other businesses appreciate the training they do and will offer jobs to their employees to tempt them away with better support and higher pay.

Job Security

Job stability is uncertain at best. Often employees are shuffled from program to program not knowing if they'll be let go if they don't find a place to land.

Handicapped Accessibility

While the programs are decently accessible for the clients, there is little to no support for disability in the staff.

Workplace Safety

CMF frequently ignores blatant OSHA violations and lets the requests to fix them get lost in a maze of work order requests and emails to superiors.

Challenging Work

Unfortunately the greatest challenge I faced there was trying to maintain order in the house while following a set of rules that effectively hamstrung me and opened me up to violent attacks from clients.

Inclusive / Diverse

There is great racial diversity at CMF which is unfortunately completely undermined by the way in which management and other staff treat the non-white employees. White employees often complain about everything from their hair to their accents and rant about "speak english!" in breakrooms or right to the person's face.

Suggestions for improvement

  • Raise wages. Offer training other than the current safety protocol to be used when a client is a threat to the staff's life. Streamline work orders so that vital things are fixed quickly, and prioritize OSHA violations. Reduce the bloated number of bosses each employee has and give them a single point of contact who is responsible and won't pass the buck.

What I like about the company

They do good work with clients enabling their quality of life and supporting their goals.

What I dislike about the company

They do not offer the same support to their employees and have refused to raise wages in 8 years.

Company Culture
2.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
1.00
Work-Life Balance
4.00
Company Image
2.00
Job Security
3.00
Handicapped Accessibility
3.00
Workplace Safety
2.00
Challenging Work
2.00
Inclusive / Diverse
2.00

The following benefits were offered to me

401(k) is offered Onsite daycare facility is offered Paid Parental Leave is offered Flexible spending account is offered Paid time off is offered Life insurance is offered
  • Company
    Crotched Mountain Foundation Inc
  • City
    Greenfield
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered Vehicle allowance is offered
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  • 02.Dec 2018
  • Employee
Company Culture
4.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Parking is offered 401(k) is offered Onsite daycare facility is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Crotched Mountain Foundation Inc
  • City
    Greenfield
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered