They tout and preach about "Crowley Cares" but they don't really care about their employees. Rather than looking at the problems the Houston branch was having because of a bad decision of who to put in charge they just let us flounder around and then closed the branch and laid everyone off. They bought a very successful business that had been built over 26 years of dedication by the previous owner and completely destroyed it within 5 years. They probably just bought this as a "write off" for their organization but the employees really cared about their jobs but the owners did not care about our lives.
Support from management
The top management rarely ever came to Houston unless it was to come and lay people off. One upper manager actually told our office manager is "I honestly do not know what this branch does", so instead of coming and spending a week or two in our office to find out what we do and how to possibly improve the business they just abandoned us and closed the branch
Teamwork with the others in Houston were good, but we were treated as outsiders by the main offices.
Freedom to work independently
Had to work independently because there was zero leadership. Local managers were never in the office and we never saw the managers from the main office.
Communication within our branch was okay, but we never really interacted with other offices..
We had both male and female employees
Attitude towards older colleagues
If you were older than 40's you could kiss this job goodbye. They laid off the older employees first.
Some training on new computer system but no chance for any advancement
Overall compensation for your work
Pay was about average. One thing that was not fair is people doing the same job were not paid the same. One would be making thousands of dollars more than another doing the exact same job.
Office / Work Environment
The office they leased was really nice and had several amenities but they could not afford it with the volume of business we were doing. We would have rather been in a more modest office with less amenities rather that losing our jobs because they could not afford this huge (mostly empty) building.
One of their big ones. We had recycling bins which was about as far as it went.
Time off for vacations, sick time and holidays were okay. They were flexible with employees in that way
Crowley used to have a good image but in the last few years the image has gone down because of the people that are in the top. Bad leadership and keeping people that need to be replaced.
Constant worry about lay offs..and then they just closed the whole branch laying off everyone except the manager.
The building was 1 story with handicapped entryways and bathrooms
This one was suppose to be a big one. The person they put in charge from another branch was a joke. She did not understand our business and made it really difficult to preform some tasks.
Many shipments that proved challenging and were rewarding when customers were happy.
Inclusive / Diverse
Had a pretty good mix of people
Suggestions for improvement
- Have upper management get more involved to find out what we do. This was a different business from what the "core company" does. Don't just buy a business for a write off and destroy it along with the employees who have depended on it for years for their livelihood.
What I like about the company
Nice office, paycheck before being laid off
What I dislike about the company
No leadership, no chance for advancement, constant fear of layoffs, unfair pay between people who do the exact same jobs.