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CSAA Insurance Group:What's it like to work here?

United States Industry Insurance
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Reviews for CSAA Insurance Group

Review factors

Feel-Good Factor

Company Culture
4.20
Support from management
4.10
Teamwork
3.85
Freedom to work independently
3.80
Internal Communication
4.15
Office / Work Environment
4.11
Environmental Friendliness
4.21
Work-Life Balance
4.32
Challenging Work
4.00
Inclusive / Diverse
4.75

Career factor

Gender Equality
4.45
Attitude towards older colleagues
4.30
Career Development
3.89
Overall compensation for your work
4.47
Company Image
4.20
Job Security
3.94
Handicapped Accessibility
4.39
Workplace Safety
4.22
Benefits

The following benefits are offered

Flex. working hours in 9 of 20 reviews Parking in 11 of 20 reviews Easy access to public transportation in 5 of 20 reviews Stock or equity options in 1 of 20 reviews 401(k) in 14 of 20 reviews No onsite daycare facility No reimbursed daycare Ability to work remotely in 7 of 20 reviews Desirable office location in 6 of 20 reviews Tuition assistance in 10 of 20 reviews Paid Parental Leave in 8 of 20 reviews 401(k) Match in 10 of 20 reviews Flexible spending account in 10 of 20 reviews Paid time off in 10 of 20 reviews Healthcare (including vision and dental) in 10 of 20 reviews No relocation allowance Life insurance in 7 of 20 reviews

The following perks are offered

On site cafeteria in 13 of 20 reviews Free (company provided) Meals in 2 of 20 reviews Health and wellness programs in 10 of 20 reviews Employee discounts in 12 of 20 reviews No vehicle allowance Employee events in 7 of 20 reviews No dogs allowed Fitness center on site in 3 of 20 reviews Free Snacks/Drinks in 5 of 20 reviews
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Reviews

  • 29.Mar 2019
  • Employee

Suggestions for improvement

  • More benefits for employees, daycare reimbursement

What I like about the company

Best place to work. Great people with growth potential

What I dislike about the company

More transparency, offer more daycare reimbursement

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Csaa insurance group
  • City
    Walnut Creek
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered
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  • 11.Dec 2018
  • Employee

Suggestions for improvement

  • Mature leadership

What I like about the company

Nothing. I could not wait to escape

What I dislike about the company

Everything. It was torture going in every day.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
4.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
1.00
Environmental Friendliness
2.00
Work-Life Balance
4.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
3.00
Challenging Work
1.00
Inclusive / Diverse
4.00

The following benefits were offered to me

401(k) Match is offered Flexible spending account is offered
  • Company
    CSAA Insurance Group
  • City
    Glendale
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    IT

The following perks were offered to me

On site cafeteria is offered

Suggestions for improvement

  • Hire stronger leaders in management positions.

What I like about the company

I have the ability to learn something new everyday.

What I dislike about the company

Need stronger leaders in management positions.

Company Culture
5.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
5.00
Office / Work Environment
4.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
3.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00
  • Company
    CSAA Insurance Group
  • City
    Glendale
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 21.Jun 2018
  • Employee

Suggestions for improvement

  • Dump the CEO. She is so out of touch she only wants to combine companies.

What I like about the company

It pays well. Long term employees are normal to see

What I dislike about the company

Create a strategy and make business units work toward it

Company Culture
5.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
1.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
1.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
2.00
Inclusive / Diverse
5.00
  • Company
    CSAA Insurance Group
  • City
    Glendale
  • Are you a Current or Former Employee?
    Current employee
  • Position
    C-Suite / Leadership

Suggestions for improvement

  • Job security is terrible no matter how much contribution you give.

What I like about the company

Window view

What I dislike about the company

teamwork

Company Culture
2.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
2.00
Internal Communication
3.00
Gender Equality
2.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
2.00
Environmental Friendliness
2.00
Work-Life Balance
3.00
Company Image
2.00
Handicapped Accessibility
3.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
4.00
  • Company
    Csaa Insurance Services, Inc.
  • City
    Walnut Creek
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Design

Suggestions for improvement

  • End the referral program. Employees are given from $500 to $750 bonus for an employee they referred and was hired. Not only do I feel this is counter productive as in promoting nepotism or not interviewing the candidate as thoroughly as they might have. Further these bonuses could be put to far better uses. Definitely enforce and promote recycling. There are posters promoting it in all the break rooms, etc. As the employees separate out their trash from the desk and in the cafeteria, the maintenance crew refused to put them in separate containers. It is ALL thrown together and put in the trash. I've brought this up numerous times, to numerous managers, to no avail. (the maintenance crew was NOT happy with me even though it did not change.)

What I like about the company

They have very detailed training courses. They pay for all training and testing expenses to receive your Insurance License. These are skills you take with you even if you leave the company. AAA actually CARES about it's agents. There is support offered in nearly every area such as, dealing with a difficult client, coaching through perceived weaker points (as opposed to discipline), They absolutely DO NOT discriminate. We work together with all races, religions, ethnic backgrounds, political affiliations, transgender status, and much more. It is not done to "stay within the law" but because it's an honest principle and desire of the company. AAA also provides OUTSTANDING service and products. When an insured has a claim or question, the same agent will walk them through step by step. Even though we are an incoming call center, we are still free to give the insureds, that want it, your direct contact information to continue to help that customer personally. The company makes both the customer, and the employees understand that they are valued. Valued greatly. Thank you.

What I dislike about the company

Their failure to recycle. All of the equipment is already purchased and available, they just don't feel the time it takes to do it is productive. I disagree.
There is a fair amount of nepotism. The general manager gives a high supervisory position to her college roommate...whom has to complete the same training courses we do and has no insurance license. In the referral process for employment if you are referred by a current employee that person has over a 90% chance of being hired. Others about 30%. Many of these "automatic hires" don't pass the training academy or have even basic office, or people skills.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
1.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
2.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Stock or equity options is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    CSAA Insurance Group
  • City
    Oklahoma City
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered
  • 27.Mar 2018
  • Employee

Suggestions for improvement

  • Truly can’t think of anything.

What I like about the company

Flexible work options, excellent work/life balance, embraces diversity, wellness programs, paid volunteer time, awesome work environment (newly remodeled office space). Supportive culture. A company that truly cares about its employees.

What I dislike about the company

Truly can’t think of anything.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    CSAA Insurance Group
  • City
    Glendale
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered
  • 21.Mar 2018
  • Employee

Suggestions for improvement

  • Nothing. Seriously. Best place ever.

What I like about the company

Culture is positive and caring. Diversity is important. Volunteerism is supported and encouraged. Work is challenging. Fun environment. Newly remodeled office space. Innovation is encouraged. Leadership walks the talk.

What I dislike about the company

No constructive feedback. It’s a great place to work.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    CSAA Insurance Group
  • City
    Glendale
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered
  • 13.Jan 2018
  • Employee

Suggestions for improvement

  • not sure and that's the bootm line.

What I like about the company

not sure and I am going to say it again not sure

What I dislike about the company

not sure and again i am not gong t change.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00
  • Company
    CSAA Insurance Group
  • City
    Germantown
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered
  • 27.Dec 2017
  • Employee

Suggestions for improvement

  • I cannot think of any improvements that are needed.

What I like about the company

This is an excellent company to work for.

What I dislike about the company

I cannot think of any negatives.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Ability to work remotely is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    CSAA Insurance Group
  • City
    Mount Laurel
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered Free Snacks/Drinks is offered