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Csaa Insurance Services, Inc.:What's it like to work here?

United States Industry Insurance
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Csaa Insurance Services, Inc. experience report

  • 18.Nov 2018
  • Employee

With CSAA you are expected to give 150% at all times. Each department treats each other horribly and management is catty

3.89

Suggestions for improvement

  • Better staffing, rehire upper management, more empathy with employees, ability to be taken out of claims queue while in meetings

What I like about the company

People were thankful for you as their adjuster. Most supervisors were knowledgeable and helpful. They paid EXTREMELY well and would give bonuses once a year. Health insurance was amazing, and they also had an employee crisis line.

What I dislike about the company

The management and atmosphere between departments were the biggest issues. Management expected for your workload to increase 100% and expected you get it done without help or complaint. The departments did not value team work. Overall, each employee was extremely overworked and had no help. If there were meetings you're expected to have half your day taken up by them and still expected to get the same amount of work done as if you were at your desk the whole time.

Company Culture
2.00
Support from management
5.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
4.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
1.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Stock or equity options is offered 401(k) is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Csaa Insurance Services, Inc.
  • City
    Colorado Springs
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered