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CSAA Insurance:What's it like to work here?

United States Industry Insurance
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Reviews for CSAA Insurance

Review factors

Feel-Good Factor

Company Culture
3.67
Support from management
2.33
Teamwork
3.50
Freedom to work independently
2.83
Internal Communication
2.83
Office / Work Environment
2.83
Environmental Friendliness
4.50
Work-Life Balance
2.83
Challenging Work
4.67
Inclusive / Diverse
4.17

Career factor

Gender Equality
3.17
Attitude towards older colleagues
2.33
Career Development
3.00
Overall compensation for your work
2.67
Company Image
2.83
Job Security
2.50
Handicapped Accessibility
3.83
Workplace Safety
3.00
Benefits

The following benefits are offered

Flex. working hours in 1 of 6 reviews Parking in 5 of 6 reviews Easy access to public transportation in 1 of 6 reviews No stock or equity options 401(k) in 5 of 6 reviews No onsite daycare facility No reimbursed daycare Ability to work remotely in 3 of 6 reviews Desirable office location in 3 of 6 reviews Tuition assistance in 3 of 6 reviews No Paid Parental Leave 401(k) Match in 5 of 6 reviews Flexible spending account in 3 of 6 reviews Paid time off in 5 of 6 reviews Healthcare (including vision and dental) in 6 of 6 reviews No relocation allowance Life insurance in 6 of 6 reviews

The following perks are offered

On site cafeteria in 5 of 6 reviews No meal or transportation allowance Health and wellness programs in 6 of 6 reviews Employee discounts in 3 of 6 reviews No vehicle allowance Employee events in 3 of 6 reviews No dogs allowed Fitness center on site in 2 of 6 reviews No company provided food and/or drink
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Reviews

Suggestions for improvement

  • I don’t have any suggestions for improvements

What I like about the company

I’m always treated fairly and provided a comfortable environment to work in. I love what I do

What I dislike about the company

I don’t have any issues with my company

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    CSAA Insurance
  • City
    Colorado Springs
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered
Have a question about CSAA Insurance? Get answers from others who know this company!

Company Culture

Positive environment and good people

Teamwork

Supportive

Freedom to work independently

Trusting environment

Internal Communication

Consistent communication

Work-Life Balance

Encouraging

Company Image

Love the company and the people

Challenging Work

Challenging and stressful at times but rewarding

Inclusive / Diverse

Very diverse

Suggestions for improvement

  • Culture is a continual work in progress at my company and improvements are always being made. I believe they should continue to work towards making all employees feel included and welcome in the workplace

What I like about the company

Positive environment with good people Supportive management Promotion opportunities have continued to come

What I dislike about the company

I have never had any issues with my company. I feel that they value me as an employee and I am proud of the way the company is run, the continuous community outreach and the work we do for our customers

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered Desirable office location is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    CSAA Insurance
  • City
    Colorado Springs
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered
  • 16.Aug 2017
  • Employee

What I like about the company

NOTHING

What I dislike about the company

EVERYTHING

Company Culture
3.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
3.00
Environmental Friendliness
5.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
2.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Ability to work remotely is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    CSAA Insurance
  • City
    Oklahoma City
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Fitness center on site is offered
  • 14.Nov 2016
  • Employee

Suggestions for improvement

  • Not to play favorites. Give everyone the same opportunities to learn and grow.

What I like about the company

It keeps me busy.

Company Culture
2.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
2.00
Attitude towards older colleagues
1.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
3.00
Work-Life Balance
2.00
Company Image
1.00
Job Security
2.00
Handicapped Accessibility
3.00
Workplace Safety
1.00
Challenging Work
5.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered Desirable office location is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Csaa Insurance Group Csaa Mid
  • City
    Mount Laurel
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Not specified

The following perks were offered to me

Health and wellness programs is offered Employee events is offered
  • 04.Oct 2016 (Last edit 05.Oct 2016)
  • Employee

Company Culture

Abusive, classifies employees as exempt and treats them like non-exempt.

Support from management

Nice and pleasant to you face; will tell you they want pendings to be manageable but never does anything about it.

Freedom to work independently

With more sophisticated computer processing of claims every button and payment is tracked - thus handling claims is no longer a professional.

Gender Equality

Women? Company has a very high ratio of women to men - greater then the surrounding area - in other words they have too many women.

Attitude towards older colleagues

Company has a large young population.

Office / Work Environment

No privacy; using low cube walls practiced and started by several IT companies - handling claims is not an IT business - low cubical walls means higher sound levels - you can hear everyone's phone call.

Work-Life Balance

They don't want one. They think they do but they adopt liberal ideas which interweaves life and work. In other words this company will not just let you come to work, do your job, and then go home.

Challenging Work

It's handling claims and a lot of claims. High pendings and a strange approach at that - a traditional company will reassign a file when an attorney is involved - this one will reassign to BI unit when a claimant says they bent their fingernail.

Inclusive / Diverse

Company had a high combined ratio in 2015 - their attempt to correct was to eliminate older higher paying employees in favor of young inexperienced college students.

Suggestions for improvement

  • Stop trying to reinvent the wheel. People have been handling claims for hundreds of years and knew what they were doing. The computer didn't change the basic function of how claims are handled. And supervisors that don't have a college degree or litigation experience shouldn't be supervisors.

What I like about the company

Location

What I dislike about the company

Dreaded going to work every day. Supervisors were inexperienced, lacked knowledge of venue and exposure and resented having older employees debate them on issues.

Company Culture
2.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
4.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
1.00
Environmental Friendliness
4.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
5.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Csaa Insurance Group Csaa Mid
  • City
    Mount Laurel
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered
  • 14.Oct 2016
  • Employee
Company Culture
5.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

401(k) is offered Ability to work remotely is offered 401(k) Match is offered Flexible spending account is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    CSAA Insurance
  • City
    Oklahoma City
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    C-Suite / Leadership
  • Department
    PR/communication

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Fitness center on site is offered