Abusive, classifies employees as exempt and treats them like non-exempt.
Support from management
Nice and pleasant to you face; will tell you they want pendings to be manageable but never does anything about it.
Freedom to work independently
With more sophisticated computer processing of claims every button and payment is tracked - thus handling claims is no longer a professional.
Women? Company has a very high ratio of women to men - greater then the surrounding area - in other words they have too many women.
Attitude towards older colleagues
Company has a large young population.
Office / Work Environment
No privacy; using low cube walls practiced and started by several IT companies - handling claims is not an IT business - low cubical walls means higher sound levels - you can hear everyone's phone call.
They don't want one. They think they do but they adopt liberal ideas which interweaves life and work. In other words this company will not just let you come to work, do your job, and then go home.
It's handling claims and a lot of claims. High pendings and a strange approach at that - a traditional company will reassign a file when an attorney is involved - this one will reassign to BI unit when a claimant says they bent their fingernail.
Inclusive / Diverse
Company had a high combined ratio in 2015 - their attempt to correct was to eliminate older higher paying employees in favor of young inexperienced college students.
Suggestions for improvement
- Stop trying to reinvent the wheel. People have been handling claims for hundreds of years and knew what they were doing. The computer didn't change the basic function of how claims are handled. And supervisors that don't have a college degree or litigation experience shouldn't be supervisors.
What I like about the company
What I dislike about the company
Dreaded going to work every day. Supervisors were inexperienced, lacked knowledge of venue and exposure and resented having older employees debate them on issues.