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CSC Serviceworks:What's it like to work here?

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Reviews for CSC Serviceworks

Review factors

Feel-Good Factor

Company Culture
2.30
Support from management
1.80
Teamwork
2.20
Freedom to work independently
2.80
Internal Communication
2.10
Office / Work Environment
2.78
Environmental Friendliness
2.33
Work-Life Balance
2.20
Challenging Work
2.50
Inclusive / Diverse
2.40

Career factor

Gender Equality
2.60
Attitude towards older colleagues
2.60
Career Development
2.25
Overall compensation for your work
2.11
Company Image
2.00
Job Security
2.56
Handicapped Accessibility
3.22
Workplace Safety
3.22
Benefits

The following benefits are offered

Flex. working hours in 1 of 10 reviews Parking in 4 of 10 reviews Easy access to public transportation in 1 of 10 reviews Stock or equity options in 1 of 10 reviews 401(k) in 6 of 10 reviews No onsite daycare facility No reimbursed daycare Ability to work remotely in 2 of 10 reviews Desirable office location in 1 of 10 reviews Tuition assistance in 4 of 10 reviews Paid Parental Leave in 1 of 10 reviews 401(k) Match in 6 of 10 reviews Flexible spending account in 3 of 10 reviews Paid time off in 6 of 10 reviews Healthcare (including vision and dental) in 6 of 10 reviews Relocation allowance in 1 of 10 reviews Life insurance in 6 of 10 reviews

The following perks are offered

On site cafeteria in 1 of 10 reviews Free (company provided) Meals in 1 of 10 reviews Health and wellness programs in 1 of 10 reviews Employee discounts in 2 of 10 reviews Vehicle allowance in 3 of 10 reviews Employee events in 1 of 10 reviews No dogs allowed No fitness center on site Free Snacks/Drinks in 1 of 10 reviews
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Reviews

Suggestions for improvement

  • When you don't have enough employees to cover a vacation let us cash out our vacation

What I like about the company

I have never been told that I can't take my vacation when I want to

What I dislike about the company

There is slot of backstabbing going on here

Company Culture
3.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
1.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
2.00
Environmental Friendliness
1.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
5.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
2.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Desirable office location is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    CSC SERVICE WORKS
  • City
    Irving
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered
Have a question about CSC Serviceworks? Get answers from others who know this company!
  • 16.Nov 2018
  • Employee

Company Culture

the leadership does not allow for any good things to happen in the offices of Minneapolis. would not work there if you paid me double!

Support from management

there is no support from management as they are never around and do not care of anything that happens in the Minneapolis branch!

Teamwork

there is no team work as Management is never around and does not care about this!

Freedom to work independently

they give the employees laptops to work from but can never do it from home.

Internal Communication

Management does not communicate anything to the employees it just happens. its so bad in Minneapolis!

Gender Equality

very bias in this area they fired a management person because of how she address people of different sexual genders!

Attitude towards older colleagues

they would not hire anyone who is considered old!

Work-Life Balance

all work and no play terrible place to work!!

Inclusive / Diverse

not good at all

Suggestions for improvement

  • I would let go of every leader in the building as they are not good at all!

What I like about the company

absolutely nothing

What I dislike about the company

same

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Work-Life Balance
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered
  • Company
    csc serviceworks
  • City
    Minneapolis
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Purchasing
  • 22.May 2018
  • Employee

Career Development

Not great, but not bad either.

Company Image

with new regime. getting better every day. Was very rough during the merger 4 plus years ago

Workplace Safety

Safety has been a huge focus of the new regime

Suggestions for improvement

  • Bonus structure is confusing, should be able to anticipate it better.

What I like about the company

Ability to make my own schedule, work/life balance.

What I dislike about the company

Upper management doesn't understand our sales cycle sometimes.

Company Culture
4.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

401(k) is offered Ability to work remotely is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Life insurance is offered
  • Company
    CSC Serviceworks Holdings, Inc
  • City
    Plainview
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Distribution/sales

The following perks were offered to me

Vehicle allowance is offered Employee events is offered
  • 27.Jun 2017
  • Employee

Support from management

No, I was in a supervisor position for customer service and you could not manage your team properly due to staffing issues.

Teamwork

The other supervisors and I worked together pretty well. We had disagreements, but every has there own opinion on things so its bound to happen at any company.

Freedom to work independently

You are trusted to work independently with someone looking over your should all day.

Internal Communication

Many times we were not in the loop of things and it made it hard to assist customers as well as team members.

Attitude towards older colleagues

They hirer older people, but in customer service if they do not pick up on the material they are let go even before training is complete.

Overall compensation for your work

I would say no, the pressure in completing your work as well as working as an agent could be very overwhelming at times.

Office / Work Environment

I loved the building and environment of all the other departments.

Work-Life Balance

They take family into consideration to a certain extent. There was time where management was FORCED to do 10 hour shifts on salary pay.

Company Image

There was a point in time where I was very proud to work for the company and that fell below the wayside after too many unresolved issues.

Job Security

I felt that it was stable until people began to be fired including HR and then an overhaul took place where people including myself were left go since the company is going public. They have a track record of that.

Handicapped Accessibility

They have ramps and several handicap parking spots.

Workplace Safety

No there has been no training, but they did make changes to ensure better protection for the employees.

Inclusive / Diverse

It seemed in a way that they were only hiring bilinguals and would work with thier needs more because they needed them to keep the call volume down.

Company Culture
3.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
4.00
Attitude towards older colleagues
2.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
4.00
Environmental Friendliness
1.00
Work-Life Balance
2.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
2.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Ability to work remotely is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Healthcare (including vision and dental) is offered Relocation allowance is offered Life insurance is offered
  • Company
    CSC SERVICE WORKS
  • City
    Irving
  • Are you a Current or Former Employee?
    Former job since 2017
  • Position
    C-Suite / Leadership
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Free Snacks/Drinks is offered
  • 27.Oct 2016
  • Employee

Company Culture

Rapidly changing company, doesn't know what it wants to do in the future, focus on laundry service or air operations...

Support from management

W can hire another person

Teamwork

Some employees help out, but most won't

Freedom to work independently

You can be very independent, no one cares as long as the numbers are good

Internal Communication

it's shared, but not in an effective way most times

Attitude towards older colleagues

lots of tenure, maybe to much

Career Development

no chance for growth within departments

Overall compensation for your work

I'm so underemployed its laughable

Environmental Friendliness

we kill trees daily

Work-Life Balance

management doesn't like OT, so great balance

Company Image

does a 1 star review in most markets count

Job Security

I don't feel secure in my job at all

Handicapped Accessibility

Some locations are better then others

Workplace Safety

signs everywhere

Challenging Work

A monkey can do most jobs

Inclusive / Diverse

neutral here

Company Culture
1.00
Support from management
2.00
Teamwork
2.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
4.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
3.00
Environmental Friendliness
1.00
Work-Life Balance
3.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
4.00
Challenging Work
1.00
Inclusive / Diverse
3.00

The following benefits were offered to me

401(k) is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    CSC Serviceworks, Inc
  • City
    Plainview
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Administration

The following perks were offered to me

Vehicle allowance is offered

Company Culture

Bad

Support from management

Very bad

Overall compensation for your work

Nothing

Suggestions for improvement

  • What management

What I like about the company

Nothing

What I dislike about the company

The company is bad on so many levels.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    CSC Service Works
  • City
    East Rutherford
  • Are you a Current or Former Employee?
    Former job since 2012
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Vehicle allowance is offered
  • 20.Jan 2016
  • Employee

Manager

1.22

Overall compensation for your work

bonuses cut, local office is disorganized and excessively unprofessional, this unfortunately is representative the leadership chain of command up to the ceo

Workplace Safety

The standards are slack

Suggestions for improvement

  • They would need to pay a consultant fee for me to provide this information. Replace the CEO before they file for Chapter 11

What I like about the company

nothing, just like the customers which are leaving and not renewing their contracts

What I dislike about the company

They would need to pay a consultant fee for me to provide this information.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
2.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
3.00
Inclusive / Diverse
1.00
  • Company
    CSC Service Works
  • City
    Elkridge
  • Are you a Current or Former Employee?
    n/a
  • Position
    Others
  • Department
    Marketing/product management
  • 23.Jun 2018
  • Employee
Company Culture
4.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
2.00
Attitude towards older colleagues
2.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    csc serviceworks
  • City
    Minneapolis
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Distribution/sales

The following perks were offered to me

Health and wellness programs is offered
  • 18.Oct 2017
  • Employee

Sad

2.39
Company Culture
2.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
3.00
Work-Life Balance
2.00
Company Image
1.00
Job Security
2.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
1.00
Inclusive / Diverse
5.00

The following benefits were offered to me

401(k) is offered Paid time off is offered
  • Company
    CSC Serviceworks, Inc
  • City
    Plainview
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others
  • 19.Aug 2016
  • Employee
Company Culture
3.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
3.00
Internal Communication
4.00
Gender Equality
3.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered 401(k) is offered 401(k) Match is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    CSC Serviceworks
  • City
    Hammond
  • Are you a Current or Former Employee?
    Former job since 2015
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Employee discounts is offered