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CTDI:What's it like to work here?

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CTDICTDICTDI

Review averages

  • 30 employees say

    Excellent (4)
    13.333333333333%
    Good (1)
    3.3333333333333%
    Satisfactory (8)
    26.666666666667%
    Subpar (17)
    56.666666666667%
    2.13
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Company summary

Founded in 1975, CTDI is a full-service, global engineering, repair and logistics company providing best-cost solutions to the communications industry.

CTDI's customers include the major wireline and wireless telecom carriers, cable service providers, and major OEMs from around the world. CTDI maintains its corporate headquarters in West Chester, PA, and supports an expanding customer base with more than 14,000 employees in over 90 facilities worldwide.

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Numbers

Employees

10,001+ employees

Company info

Who we are

Products, services

CTDI's one-stop service commitment to customers has fueled the growth from a core business of network and CPE equipment repair to include:
• STB / CPE Division: Screen & Clean, OEM certified Repair and high-volume Logistics of STBs, Gateways, Modems, EMTAs, Remote Controls utilizing innovative, Multi-unit testers with Robotic functionality.

• Mobile & Consumer Electronics (MCE): Test, Repair and Refurbishment of Smart Phones, Tablets and Laptops utilizing innovative, Multi-unit testers with Robotic functionality.

•Network Deployment Solutions (NDS):Installation, Integration and configuration of Telecom Network Infrastructure Equipment

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•Network Services (NS): Fully integrated Test, Repair & Logistics of Telecom Network Infrastructure Equipment 

• Products: Strategic planning, sourcing and manufacturing of CPE Accessory Equipment such as power supplies, cables, etc.

• Automotive: Integrated Reman & Logistics for Advanced Automotive Electronics.

• Supply: Test, Refurbishment and global Remarketing of customer owned Network and CPE assets.


Benefits

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CTDI offers an attractive and comprehensive employee benefits package including the following offerings for our employees:

Health Coverage: Coverage includes medical, dental, vision, and prescription. Medical, vision, and prescription are provided through Independence Blue Cross.  Dental coverage is provided through United Concordia. Presently, CTDI pays approximately 80% of the monthly premium cost; the employee pays the remaining 20%. Employees may elect single coverage for themselves or family coverage to include their spouse and eligible dependents.

Voluntary Cancer/Critical Illness Coverage: Coverage to help you and your family cope with and recover from the financial stress of surviving a cancer/critical illness is available on a voluntary basis. The premium is fully paid by the employee at a reduced group rate.

Voluntary Accident Insurance:   Coverage that can help cover the unexpected costs related to accident expenses is available on a voluntary basis. The premium is fully paid by the employee at a reduced group rate.

Retirement Plan

  • 401(k) Profit Sharing: The company typically contributes a percentage of each eligible employee’s annual compensation (excluding bonuses) into the profit sharing plan.  This amount is deposited into the employee's 401(k) retirement account.
    • Employee Contribution:  Employees may contribute to the plan from their paycheck on a pre-tax basis, subject to certain IRS limitations.  CTDI will automatically withhold 5% of an employee's weekly pay for retirement, unless the employee makes an alternative salary deferral election.
    • Employer Match:  CTDI currently matches 10% of an employee's contribution up to the first 5% of his/her contribution to the plan.

Life and Accidental Death & Dismemberment Insurance: CTDI provides life insurance for each eligible, full-time employee at the rate of one times the employee’s annual base salary, payable to his/her designated beneficiary.

Voluntary Supplemental Life Insurance/ Voluntary Additional Death & Dismemberment Insurance:  Supplemental life insurance is available to employees on a voluntary basis.  Employees can purchase term life insurance for themselves, their spouse, and their children at group discount rates.

Short-Term Disability Insurance: If an employee is unable to work due to medical reasons, he/she will receive 60% of his/her regular base pay for up to 26 weeks.  Salaried employees receive continued base salary for two weeks plus one week for each year of completed service, with the remainder of 26 weeks at 60%.

Voluntary Long-Term Disability Insurance: Long –Term Disability coverage is available to employees on a voluntary basis.  The LTD premium is fully paid by the employee at a reduced group rate.

Tuition Reimbursement:  This benefit provides up to 100% of the cost of tuition, textbooks, registration, and lab fees.  Annual limits are $7,500 for undergraduate and $12,000 for graduate courses.  Reimbursement is based on the final grade earned.

Dependent Care Financial Assistance Plan: This plan enables an employee to pay for out-of-pocket, work-related dependent day care cost with pre-tax dollars.  Employees can contribute up to $5,000 annually; CTDI will also contribute 10% of the amount the employee elects to set aside.

Monthly Incentive Plan (MIP): A unique compensation bonus plan that provides cash rewards to employees when company profitability criteria are met.

Paid Vacation and Paid Sick/Personal Days

Paid Holidays (eight per calendar year)

Direct Deposit of weekly pay (available for up to three bank accounts)

Location

For applicants

What we offer

What is special about working for us?

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Attracting good people, and keeping them, is essential to the strategy of a successful company. Our vitality depends on the quality of our staff. We have to make sure that we attract talented, qualified professionals and provide them with opportunities for advancement in all aspects of their professional lives.  CTDI provides a family-oriented, employee-centered environment in which to work and succeed.

Individually, employees are given the opportunity to make a difference. Collectively, our employees all work together to make CTDI successful on a global level.  Come join the CTDI team!

How would we describe the company culture?

CTDI was founded in 1975 by Jerry Parsons, his father, Don, and brother, Dick, in the family's garage in West Chester, PA. Since its beginning, CTDI has been a privately held, family owned business operated by the Parsons family. Following the example of their father, Jerry and Leo Parsons have developed, and continue to cultivate, a family values philosophy at CTDI.

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Additionally, Jerry and Leo promote strong ethical business practices and encourage our employees to treat our customers and suppliers with dignity, respect and with fair business methods. Under the ownership of the Parsons Family, CTDI has also developed a very strong presence in the community and plays an active role with the United Way, YMCA, Shine Cancer Foundation, Archdiocese of Philadelphia, and hosts many community events such as the West Chester Children's Christmas party for under-privileged families.

Over the course of 40 years, CTDI has earned a solid reputation in the communications service industry as a world-class company who displays a genuine employee focused approach to business as well as being a reliable and valued friend to many community organizations.

What else should applicants know about us?

CTDI's customers include the major wireline and wireless telecom carriers, cable service providers, and major OEMs from around the world.

CTDI maintains its corporate headquarters in West Chester, PA, and supports an expanding customer base with more than 14,000 employees in over 90 facilities worldwide.
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Application advice

Preferred application method

Reviews for CTDI

Reviews - What employees say

2.13 Employees say
0.00 Applicants say
Company culture
5.00
Support from Management
1.00
Teamwork
5.00
Level of Autonomy
1.00
Communication
3.00
Gender Equality
1.00
Attitude towards older colleagues
5.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
1.00
Eco-consciousness
1.00
Work-Life Balance
1.00
Company Image
5.00
Job security
1.00
Handicap Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive/Diverse
1.00

Company culture

My former co-workers are great people

Support from Management

Non existent

Teamwork

Co workers support eachother

Level of Autonomy

As lomg as management knows what they are supposed to be doing upj will have work.

Communication

Management dismisses your questions and ideas. They say stop them if you have any questions no matter how busy they are and when you do they say they are to busy.

Gender Equality

Its somewhat existent

  • 18.Oct 2017
  • Employee
Company culture
1.00
Support from Management
1.00
Teamwork
3.00
Level of Autonomy
4.00
Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
3.00
Eco-consciousness
4.00
Work-Life Balance
3.00
Company Image
2.00
Job security
4.00
Handicap Accessibility
2.00
Workplace Safety
2.00
Challenging Work
1.00
Inclusive/Diverse
5.00

Review averages

  • 30 employees say

    Excellent (4)
    13.333333333333%
    Good (1)
    3.3333333333333%
    Satisfactory (8)
    26.666666666667%
    Subpar (17)
    56.666666666667%
    2.13
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

CTDI
2.13
30 reviews

Industry average (Telecommunications)
3.17
26,633 reviews

kununu average
3.15
2,187,000 reviews