- CumminsAllison Corp20.Jan 2017
Is there a mission statement?
Are there goals?
Is there really a vision of the future?
After years, I've yet to hear the answer to any of these.
As a service technician, the only feedback I ever got was if I erred. Never, ever got a "checking in" or a "nice job."
Never once got a "happy new year." Wow.
Seasons Greetings cards were generic and unsigned; how impersonal and cold.