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Dana-Farber Cancer Institute:What's it like to work here?

United States Industry Pharmaceuticals/Biotech
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Dana-Farber Cancer Institute experience report

  • 30.Aug 2018
  • Employee

Call center environment, part of a pilot program that was poorly summarized. Very disappointing experience.

2.22

Suggestions for improvement

  • Hire managers who are sympathetic to the needs of their disabled employees, and drop the attitude of "the institute comes first, before our employees."

What I like about the company

Got to work with cancer patients and felt I had a meaningful, positive impact on their lives.

What I dislike about the company

The pilot program I worked for was poorly handled and changed scope dramatically in the year I was there. During the course of my time in the position I felt increasingly dehumanized. In the beginning I believed I was a part of something important and noteworthy to the institution, and 1 year later I felt like an insignificant cog in a machine.
I am chronically ill and legally protected under the ADA. My manager was not understanding of my disability and repeatedly blamed me for issues in phone coverage, while the job was making me too stressed out to function, which caused me to miss work on a regular basis. The call center was understaffed and employees were underpaid.

Company Culture
3.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Easy access to public transportation is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Dana Farber Cancer Institute
  • City
    Boston
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered