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Davis Vision:What's it like to work here?

United States Industry Insurance
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Reviews for Davis Vision

Review factors

Feel-Good Factor

Company Culture
2.38
Support from management
2.62
Teamwork
2.92
Freedom to work independently
2.85
Internal Communication
2.42
Office / Work Environment
2.25
Environmental Friendliness
2.42
Work-Life Balance
2.33
Challenging Work
2.83
Inclusive / Diverse
3.33

Career factor

Gender Equality
4.08
Attitude towards older colleagues
3.77
Career Development
2.38
Overall compensation for your work
2.69
Company Image
2.69
Job Security
2.46
Handicapped Accessibility
2.92
Workplace Safety
3.38
Benefits

The following benefits are offered

No flex. working hours Parking in 8 of 13 reviews Easy access to public transportation in 3 of 13 reviews No stock or equity options 401(k) in 8 of 13 reviews No onsite daycare facility No reimbursed daycare No ability to work remotely Desirable office location in 2 of 13 reviews No tuition assistance Paid Parental Leave in 1 of 13 reviews 401(k) Match in 4 of 13 reviews Flexible spending account in 5 of 13 reviews Paid time off in 7 of 13 reviews Healthcare (including vision and dental) in 8 of 13 reviews No relocation allowance Life insurance in 6 of 13 reviews

The following perks are offered

On site cafeteria in 1 of 13 reviews Free (company provided) Meals in 1 of 13 reviews Health and wellness programs in 2 of 13 reviews Employee discounts in 3 of 13 reviews Vehicle allowance in 1 of 13 reviews Employee events in 1 of 13 reviews No dogs allowed Fitness center on site in 1 of 13 reviews Free Snacks/Drinks in 1 of 13 reviews
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Reviews

  • 17.Dec 2018
  • Employee

Suggestions for improvement

  • More lenient attendance policy

What I like about the company

Getting to know my great coworkers

What I dislike about the company

Lack of communication from management to floor staff. Very strict attendance policy

Company Culture
4.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
2.00
Office / Work Environment
4.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Easy access to public transportation is offered 401(k) is offered Desirable office location is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Davis Vision, Inc.
  • City
    Latham
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Free (company provided) Meals is offered Fitness center on site is offered Free Snacks/Drinks is offered
Have a question about Davis Vision? Get answers from others who know this company!

Suggestions for improvement

  • Ask the employees what would make the job better, the old rule that works at any job is "Keep the employees happy and the rest will take care of itself"

What I like about the company

I dread each day that I have to work there and hope I can find another job at some point. Call center work is grueling and thankless and quite frankly after working full time for almost 40 years it is the worst place I have ever worked.

What I dislike about the company

The lack of care regarding the happiness and well being of the employees, and basically always feeling like I could be fired at any time for things like taking 60 seconds too long in the bathroom.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
2.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
2.00
Challenging Work
5.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Davis Vision, Inc.
  • City
    Latham
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • I would try to involve more employees on activity committees to improve employee morale

What I like about the company

I enjoy the people I work with and the atmosphere provided by the company. I like that my manager is very involved with my work and cares about my performance. I feel that upper management is very open and easy to talk with about any issues

What I dislike about the company

I feel there could be more employee benefits and activities

Company Culture
4.00
Support from management
5.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
4.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
5.00
Inclusive / Diverse
3.00

The following benefits were offered to me

401(k) is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Davis Vision, Inc.
  • City
    Latham
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Company Culture

Company treats its employees like robots.

Support from management

Lots of turn over, management included. 90% of the management in this company is clueless, don't expect any help.

Teamwork

Limited ability to confer with coworkers that have previously spoken to a customer/left notes in a file

Freedom to work independently

Every breath you take is micromanaged.

Internal Communication

policies and procedures are constantly evolving. Most changes are communicated via emails, which you will not have time to read.

Overall compensation for your work

Compared to other insurance companies, DV pays below the area average. Health insurance is horrible, you are penalized for using sick time, ect.

Office / Work Environment

equipment is horribly outdated, slow

Environmental Friendliness

lots of paper waste

Work-Life Balance

Lots of mandated overtime, limited notice. Heavily penalized for taking sick time that is part of benefit package. Difficult to get approved time off during holidays.

Company Image

people with less education and experience will get promoted over more deserving applicants because they brown nose

Job Security

Company has been sold 2x in the past 10 years

Handicapped Accessibility

bathroom can't accommodate wheelchair accessibility in main office suite. 1 working elevator. If elevator is under repair, disabled employees must take freight elevator, and then run the risk of getting reprimanded for using the freight elevator.

Challenging Work

work is repetitive and boring

Inclusive / Diverse

This company hires anyone with a pulse. Gender, rage, sexuality ect doesn't matter, very diverse,

What I like about the company

lots of OT is offered if you want money

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
5.00
  • Company
    Davis vision
  • City
    Latham
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

Suggestions for improvement

  • Please see last answer.

What I like about the company

It’s a job and pays the bills - I’m lucky to work for a manager that respects me and what i contribute

What I dislike about the company

IT and HR need significant upgrades

Company Culture
1.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
5.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
3.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
2.00
Inclusive / Diverse
5.00
  • Company
    Davis vision
  • City
    Latham
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 05.Jun 2018
  • Employee

Company Culture

Mostly very unhappy, unhealthy people.

Support from management

I have found a few of the supervisors and managers to be very supportive and encouraging.

Freedom to work independently

The micromanagement is intense on some teams and causes anxiety, confusion, and exhaustion.

Career Development

It is very easy to move up and to learn new skills.

Overall compensation for your work

I think the compensation is fair.

Office / Work Environment

There's a few creepy guys who should be fired based on creepiness alone, but surely other traits as well.
This is the type of office in which you are encouraged to eat junk food. Hint: healthy employees are happier and more productive.

Environmental Friendliness

Documents are printed and re-printed to the point of causing actual nausea.

Work-Life Balance

Mandatory overtime is assigned during busy periods.

Company Image

Most provider offices do not like Davis Vision.

Challenging Work

Upset members and providers can be very challenging. Being new and inexperienced in the call center is tough. Conflicting information is given often.

Suggestions for improvement

  • I recommend that Davis Vision discontinues their practice of pulling all associates to assist with member/provider/order entry calls. This is the main reason I'm leaving, but also because my boss gives me an inappropriate amount of attention and makes me very uncomfortable.

What I like about the company

I like that it is very easy to move up and to learn new skills.

What I dislike about the company

You are unable to escape taking calls, no matter what position you are in.
It is not acknowledged or addressed when men are creepy.

Company Culture
3.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
3.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
3.00
Environmental Friendliness
1.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
5.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Davis Vision, Inc.
  • City
    Latham
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others
  • 13.Jun 2017
  • Employee

Company Culture

Hated every bit of it

Support from management

HR was not supportive whatsoever

Teamwork

A lot of the co-workers very helpful and understanding

Freedom to work independently

Copley cold-hearted to others needs and personal situations

Internal Communication

HR never answered any emails back to you ignoring you as if you never existed until they felt like they were good and ready

Attitude towards older colleagues

Then make a difference if they were older younger if they want your friends and they weren't getting the opportunities that other people were getting that supposed to be are their so-called friends

Office / Work Environment

Too close in and nobody cared about how you felt

Environmental Friendliness

They tried to do some recycling but they made sure that they took the money for whatever they got did nothing for anybody else just thought about themselves

Work-Life Balance

Work-life balance was not all that great

Challenging Work

Never gave an opportunity for advancement only shows favoritism to the ones they wanted most especially when it came to requesting for sick time personal time or even vacation time they gave it to people who are more of their friends then the people who deserved it more

Inclusive / Diverse

There was no support Union was not helpful HR was not helpful the only person that could say that was helpful to me was my supervisor at the time everyone else completely cynical

Suggestions for improvement

  • Get new people

What I like about the company

Free coffee my co-workers at work

What I dislike about the company

HR
Higher above
Union
Operation Center
Upper management
Disrespectful coworkers
No opportunity for advancement
No opportunity to use your personal time
No opportunity to use your vacation time
Dashboard
They expect you to get on your knees and beg to do another skill
Not getting any assistance when you ask for help from the human resources
Nobody answering you back when there is a time of need
Cold-hearted managers

Company Culture
1.00
Support from management
1.00
Teamwork
5.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
1.00
  • Company
    Davis Vision, Inc.
  • City
    Latham
  • Are you a Current or Former Employee?
    Former job since 2017
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered
  • 06.Nov 2016 (Last edit 28.Dec 2017)
  • Employee

Company Culture

Too much micromanagement from upper management, infighting between employees, and people looking out for themselves.

Support from management

Certain managers will help, but others don't really care.

Teamwork

Co-workers will only pretend to care as long as you do your job well and make their jobs easier. As soon as you make a mistake, it's time to complain. Teamwork is just a dream here.

Career Development

Only way you will grow is to take on management positions. There's really only horizontal development once you hit a certain point.

Overall compensation for your work

It's well above industry averages.

Job Security

It's a union job. You won't get fired unless you blatantly make a point not to do your job.

Challenging Work

If you love doing what you do, than it's OK. But it gets boring doing the same thing over and over again.

Suggestions for improvement

  • Let us do our jobs and listen to our feedback seriously. Current union leadership should also listen to everyone more seriously too, instead of favoring one opinion over another or making so many concessions.

What I like about the company

The best things about working for Visionworks was the fact that I was able to work independently and at my own pace. No one really bothered me very much and was compensated fairly well, compared to industry standard. There also was union protection for us as well, but the current leadership as I knew it wasn't really working for us.

What I dislike about the company

Co-workers and upper management weren't exactly the best. Most co-workers were complainers and seemed to have developed clicks among themselves. I never did feel as if I was part of the team.

Upper management had resorted to half truths and outright lies to keep us where we were. Also, I wish they would let us do our jobs the way we think is best for the patients - we're the ones that deal with them all the time.

Company Culture
1.00
Support from management
3.00
Teamwork
1.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
5.00
Office / Work Environment
1.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
5.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
1.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Visionworks of America, Inc.
  • City
    Rockville Centre
  • Are you a Current or Former Employee?
    Former job since 2017
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Vehicle allowance is offered
  • 12.Oct 2016
  • Employee

Suggestions for improvement

  • organization and communication, better work ernvironment. value your employees

What I like about the company

co-workers

Company Culture
3.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
2.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
5.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered 401(k) is offered 401(k) Match is offered Flexible spending account is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Davis Vision, Inc.
  • City
    Latham
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Not specified

The following perks were offered to me

Health and wellness programs is offered
  • 19.Aug 2016
  • Employee

Sales

1.93

Support from management

Given the fact that there has been 4 different presidents in 6 years with a new senior cabinet everytime....you wonder why there is talk of a sell iff by their parent company Highmark BCBS

Career Development

Big limitat I'll ns unless you play the game and like your "briefcase" squeezed every once in a while...no matter if it os a woman or man president

Overall compensation for your work

Below par. Managers are paid less then others wothin the industry.

Company Culture
2.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
2.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
1.00
Environmental Friendliness
1.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
5.00
Challenging Work
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered
  • Company
    Davis Vision, Inc
  • City
    San Antonio
  • Are you a Current or Former Employee?
    Current employee
  • Position
    C-Suite / Leadership
  • Department
    Marketing/product management

The following perks were offered to me

Employee discounts is offered Employee events is offered