- DC Shoes/Quiksilver22.Dec 2015
Support from Management
There was a lot of nice talk with very little follow through. "My door is always open!" But if you needed to use said open door, you were treated as an inconvenience, an unpleasant thing to be dealt with as quickly as possible. Goals were set with no thought to what was actually possible; even if you mentioned there was NO way you could achieve what was being asked of you, you were told to get it done. And when you inevitably failed, you were of course reamed for it. People were routinely set up to fail. Leadership was evasive about topics important to employees. (We all understand that there are things that can't be discussed for various reasons, just say so, don't make some thing up or pretend like you don't know anything about it - we can tell that's what you're doing.)
There's a "not my job" mentality that runs through a lot of departments; which probably came from the fact that everyone was stretched to their limit.