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United States Industry Banking
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Reviews for DCU

Reviews - What employees say

2.12 Employees say
0.00 Applicants say
  • 19.Aug 2016
  • Employee

Company culture

The company itself is great. CLD made a habit of putting employees down. You will get written up or pulled into an office with at least 3 managers/supervisors over the pettiest things like clocking in 1 minute late, even what is on your desk.

3 of us had printed a picture of a meme from Jersey Shore as a goof between us and management had a 2 hour meeting about it when they came out each of them purposely walked past our desks and acted as though this were the first time seeing this and said "that's offensive, you have to take it down."

The meme was of someone yelling "Oh my God, Nobody cares"

It had nothing to do with management - but this just shows you the childish, petty and plain ridiculous people that are in charge of this place.

Support from Management

In the Consumer Loan Dept management was usually the cause of the issue. Supervisors bait and instigate and do little else. Any time you bring an issue to management they found a way to spin it around on you.

Goals were a joke. They would regularly add work that was out of our department - but not count it toward your goal or give you credit for it. You would spend half of your day doing something that isn't really your job then get pulled into the office to explain why you aren't getting your goals.

The management team has no idea how to perform any task within the realm of underwriting or processing, yet insists on dictating how you do it, and are NOT open to suggestions. Suggestions for improvement are met with extreme hostility.

  • 19.Aug 2016
  • Employee

Company culture

The company is great, the pay isn't great but the benefits are. Consumer Loans is just in its own insufferable world. HR is somewhat ineffective because the policy is to let the dept manager have the final say on certain things so all they can really do is make note of things.

HR will flat out tell you that they know the department is bad and everyone complains and leaves.

I worked in a branch for a while and have zero complaints.

Support from Management

The management in Consumer loans is at best ineffective and at worst psychologically abusive. Certain people get singled out and questioned for the pettiest reasons- such as "being out of your seat to often" or using too much of your earned (and approved) time off. Meanwhile completely neglecting the actual role of management of making productivity a priority.
Any time anyone ever had an issue with a supervisor management would turn it back around on them. Supervisors are instructed to walk up and down the rows to ensure nobody is talking or out of their seat. You literally can't even go to the bathroom without being questioned more than once on your walk to and from.

  • 09.Feb 2016
  • Employee

Support from Management

People in leadership have limited cognitive ability to understand most situations let alone problem solve. They also create a hostile work environment.

Suggestions for improvement

  • When HR is notified consistently about improper conduct they should rectify the situation, rather than let the hostile situation to continue.

I like about the employer

The company is great. The pay isn't great but the company offers a lot of great benefits and a great culture.

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